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Comfort Inn Columbia West

2.5 star property
Hotel near Riverbanks Zoo and Garden in Columbia

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Photo gallery for Comfort Inn Columbia West

Hypo-allergenic bedding, individually decorated, individually furnished
Exterior
Lobby
Seasonal outdoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
911 Bush River Rd, Columbia, SC, 29210-7516
  • Place, AMF Seven Oaks Lanes
    ‪6 min walk‬
  • Place, BTM Dutch Square Cinema 14
    ‪15 min walk‬
  • Place, University of South Carolina
    ‪7 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

City center stay.Within a 15-minute walk of this St. Andrews hotel, you'll find AMF Seven Oaks Lanes and Three Rivers Greenway. Also, Riverbanks Zoo and Garden is within 3 miles (5 km) and University of South Carolina is within 6 miles (10 km).

What's nearby

  • AMF Seven Oaks Lanes - 6 min walk - 0.5 km
  • BTM Dutch Square Cinema 14 - 15 min walk - 1.3 km
  • Riverbanks Zoo and Garden - 2 min drive - 4.0 km
  • University of South Carolina - 7 min drive - 9.0 km
  • Fort Jackson - 18 min drive - 32.0 km

Getting around

  • Columbia Station - 10 min drive
  • Columbia Metropolitan Airport (CAE) - 17 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Waffle House - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Cook Out - ‬6 min walk

About this property

Comfort Inn Columbia West

Hotel near Riverbanks Zoo and Garden in Columbia
WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Columbia West. Free self parking is available.

This Columbia hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • 1 conference room
Comfort Inn Columbia West offers 96 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Columbia hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open April 14 and close September 30.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Columbia
Comfort Inn Motel Columbia
Comfort Inn Columbia Hotel

Comfort Inn Columbia West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Stayed 1 night in Nov 2025

8/10 Good

Trent

Stayed 2 nights in Oct 2025

2/10 Terrible

Tiffany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach on door when we closed it turned on the light to the night stand and 2 roaches went crawling! Disgusting! Went straight to front desk and got money back canceled the reservation.
Stayed 1 night in Oct 2025

8/10 Good

Courtney

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off tv remote didn’t work not to big of a deal, then we found cigarette butts on the floor below the bed. The beds were advertised as queens but two people could barely fit in a bed. The shower walls were peeling and black mold was visible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jereme

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

4/10 Poor

Erika Joy

Stayed 3 nights in Oct 2025

4/10 Poor

Samuel

Disliked: Cleanliness, property conditions & facilities
Bath bad maintenance.
Stayed 1 night in Sep 2025

6/10 Okay

Roxanne

Travelled with partner
I did not have breakfast. Room was clean. Hotel needs an update. Looks like the 80’s
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
5 stars-Great staff. 5 stars-My room was spotless. Everything clean. 5 stars- Breakfast was very good. But… smell of the lobby, the hall, the elevator and my room - not good. Though the desk attendant volunteered to spray I went out and got Glade air freshener. And the Pool was not open and looked like it hadn’t been in a while. Looking out of my window the backside of the property was overgrown- no landscaping. Small sitting area out front had torn/ ripped mesh in the seats. Not your typical Comfort Inn
Stayed 1 night in Sep 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
They were out of towels and when asked about when they would get more the overnight clerk laughed and said when the women come in and wash some. Keys didn’t work on first room so had to switch rooms. Then the phone didn’t work to call operator in new room. The bed was so hard it made my back hurt. I will not be using this location again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Denise, NEW YORK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! There were lots of roaches, water stain on the ceiling, room smelled moldy, stained tub, dirty stains on the seal on the refrigerator, room door handle, lamps, étc. The 1st floor was for overnight local residents, 2nd fl was for construction workers working in the area, 3rd fl is used for customers staying 3 days or more. I was told this information when I informed the desk clerk that I was not having an enjoyable stay in my 3rd fl room.
Stayed 3 nights in Sep 2025

6/10 Okay

Chakita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was as clean as they could make it. It said it was non smoking, but it smelled of a bit smokey. Other than that, everything else was fine.
Stayed 1 night in Sep 2025

6/10 Okay

Mervin Sheldon

Travelled with family
Disliked: Property conditions & facilities
breakfast menu was fine. orange juice and apple juice was supplied and breakfast food was delicious. the pm person who i checked in was ok. the am person i checked out with was ok as well. wasnt bad wasnt the greatest just in the middle. the room was smelly . the toilet seat was not properly clean with dirt buildup for months. worms was coming out the bathroom floor. the breakfast look good but im not sure if it was my breakfast or the food i had the night before but my stomach didn't appreciate it. overall its a decent hotel i wasn't expecting 5 star quality they deliver 3 star staff and cleaning
Stayed 1 night in Sep 2025

2/10 Terrible

Nattalie

Disliked: Cleanliness, staff & service
Cockroaches everywhere
Stayed 1 night in Sep 2025

4/10 Poor

Richard, Katonah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Generally run down property
Stayed 2 nights in Sep 2025

10/10 Excellent

EASWARAMOORTHI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF
Stayed 1 night in Sep 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service
The room had a smell and it needed remodeled
Stayed 1 night in Sep 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, property conditions & facilities
I previously reserved my room, but did not check in until later that night. Literally, upon opening the door and turning on the lights we were greeted by a few roaches in the sink. My spouse went to use the restroom and pulled back the curtain to the shower and once again, we were greeted by not one, two, or three, but four roaches. We turned right around and requested a refund. Thankfully we was able to book another room considering the time of night it was. Was very unhappy with the Comfort Inn.
Stayed 2 nights in Sep 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Amenities
We entered the building and we were unable to stay, as it smelled of smoke, the condition was less than acceptable, and there were people who appeared to be long term tenants spending time in the hallways with doors open, music playing and people vaping. The photos depicted on Expedia certainly did not show the current conditions. Did not feel safe there.
Stayed 3 nights in Sep 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold on ceiling of bathroom. Bathroom door did not close properly. Elevator had a step that would make you trip because there was no warning saying step up. Me personally I didn’t feel it was worth $200 a night
Stayed 1 night in Sep 2025

10/10 Excellent

Carin

Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Stayed 2 nights in Aug 2025