Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 15 mars 2023 sur HotelsMatelas très confortable. Propre. Sécuritaire. Excellent service du front desk
Commentaires de Gestion de l’hôtel
16 mars 2023 par Hotel Manager, Gestion de l’hôtel
Dear Julie,Thank you for your review! We are glad to hear that you enjoyed the mattress, the safety features, and our excellent front desk service. Our goal is to make sure every guest feels comfortable and safe during their stay. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 12 mai 2024
Room was clean
Commentaires de Gestion de l’hôtel
12 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kareem,Thank you for your perfect rating! We're delighted to hear that you found your room to be clean during your stay with us. Providing a clean and comfortable environment for our guests is a top priority. We hope to welcome you back for another great experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 11 mars 2024
The room was okay, didn't look like the rugs were cleaned, at least not well. Found trash on the floor along bed. Tells me they might not have vacuumed. Bathroom didn't have a mirror and their were electrical wires hanging out with light above "said mirror". Tub / Bathroom needed to be cleaned better. None of the floor corners/trim were cleaned. Very noisy neighbors and it was the hall near the front desk. 2-3am constant in and out of rooms and noise coming from rooms. Nobody thought to say anything!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Wendy,We're truly sorry to hear about your disappointing experience during your stay. Cleanliness and comfort are top priorities for us, and it's disheartening to hear that we fell short of your expectations. We take your feedback seriously and will immediately address the cleanliness issues you've mentioned with our housekeeping team. Additionally, we'll investigate the noise disturbances and take steps to prevent similar occurrences in the future. Please accept our sincerest apologies for the inconvenience, and we hope for the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 mars 2024 sur Expedia
Good parking and was in a great area for dining
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Robert,Thank you for your perfect rating and positive feedback! We're glad to hear that you found our parking convenient and that our location was ideal for dining. Providing a hassle-free parking experience and easy access to dining options for our guests is important to us, and we're delighted that we can meet your expectations. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Lisa,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Donna,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Dwane,Thank you so much for your wonderful rating! We are elated to hear that you had a 10-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur de Bremerton
Publié le 2 mars 2024 sur Expedia
Convenient location
Commentaires de Gestion de l’hôtel
12 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kearsis,Thank you for your perfect rating! We're glad to hear that you found our hotel's location convenient for your needs. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amber,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Everything was a smooth process. Friendly staff
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Trevor,We're glad to hear that everything went smoothly during your stay! Thank you for your positive feedback about our staff. If you ever find yourself in the area again, we'd love to welcome you back!Sincerely, Hotel Manager
