Note fondée sur 545 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2019 sur Expedia
Gym de qualité, bel environnement propre. Les chambres sont modernes et neuves.
Commentaires de Gestion de l’hôtel
20 juin 2019 par Lisa, Gestion de l’hôtel
Thank you for staying with us and sharing your feedback. We are glad that you enjoy our gym. We greatly appreciate your business.
par un voyageur
Publié le 29 avr. 2024
Great room and great location when i come back in the future this is my hotel of stay
Commentaires de Gestion de l’hôtel
29 avr. 2024 par GM, Gestion de l’hôtel
Dear Anthony, We take great pride in being your new favorite hotel in Columbus! Thank you so much for your patronage and your feedback. We always strive for improvement, expecting that your next stay will be even better. Please come see us again soon. Best, Lisa Garner, GM
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM, Gestion de l’hôtel
Dear Lauren, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Lisa Garner, GM
par un voyageur
Publié le 4 mars 2024 sur Expedia
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM, Gestion de l’hôtel
Dear Riyaz, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Lisa Garner, GM
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Seems like a busy night — always feel better about a hotel when it is busy with lots of travelers.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par GM, Gestion de l’hôtel
Dear Amy, Thank you for staying with us! It is excellent to know that our busy hotel was a significant factor in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Best, Lisa Garner, GM
par un voyageur
Publié le 27 févr. 2024 sur Hotels
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Responsive front desk, nice lobby and bar/restaurant area with excellent staff. Close to airport but in a more quiet area along the river.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par GM, Gestion de l’hôtel
Dear Sarah, We are happy that you had a great stay at our Marriott! It is our pleasure to welcome guests to Columbus and play a small part in their enjoyment of the city. We hope you will return and stay with us every time you do. Best, Lisa Garner, GM
par un voyageur
Publié le 25 févr. 2024 sur Expedia
We booked here based on location to a concert we were coming in for. Looked like a really nice, clean hotel and it was easy to overlook the negative reviews. We booked 3 rooms. Upon checking in (check in at 4) we were told 1 room was ready out of the 3. We traveled 3.5 hours in so maybe a courtesy call or heads up would have been appreciated as we were traveling with 4 kids 1 being a baby. Got to room 1 and the fridge wasn’t cool which was needed to store baby’s milk also no microwave. When booking we specifically made sure there was a fridge and microwave for baby needs. No big deal as they were prompt in bringing a microwave up and after calling twice they brought a working fridge up and swapped those out. Other 2 rooms were ready by the time we had to leave for the concert. When we got back at 10:30 pm we crawled into bed. Woke around 3:30am freezing and the room set to a colder temp than we had the thermostat set to. The heat never kicked on. We tried getting it to work but only cold air would blow out and right into our faces because the vent directly blows in the bed. It being as late as it was we layered the kids up and made the best of the night but it was ridiculous the amount of things that made our stay feel like a hassle. I appreciate the cleanliness of the room and that they were able to accommodate our 3 rooms next to each other. Besides that I’m disappointed because for the initial booking price I feel things should have been more up to par.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Dear Martie, I am sorry to hear that we missed an opportunity to impress you on your recent visit. Thank you for taking the time and caring enough to share your thoughts. I can assure you that your comments will be passed along to the entire team, and we all hope you will give us another chance to earn your praise in the future. Sincerely, Lisa Garner, GM
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par GM, Gestion de l’hôtel
Dear Alivia, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Lisa Garner, GM
