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Residence Inn by Marriott Columbus Downtown

3.0 star property
3-star hotel near Palace Theatre

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Photo gallery for Residence Inn by Marriott Columbus Downtown

Restaurant
Exterior
Property amenity
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Kitchen
  • Housekeeping

Explore the area

View in a map
36 E Gay Street, Columbus, OH, 43215
  • Place, Ohio Theatre
    ‪6 min walk‬
  • Place, COSI
    ‪9 min walk‬
  • Place, Nationwide Arena
    ‪9 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(25 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Living area

Suite, 1 Double Bed, Non Smoking

  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Columbus

Heart of Columbus.Within a 10-minute walk of this Downtown Columbus hotel, you'll find Palace Theatre and Ohio Theatre. COSI and Nationwide Arena are also within half a mile (1 km).

What's nearby

  • Palace Theatre - 3 min walk - 0.3 km
  • Ohio Theatre - 6 min walk - 0.6 km
  • Greater Columbus Convention Center - 9 min walk - 0.8 km
  • COSI - 9 min walk - 0.8 km
  • Nationwide Arena - 9 min walk - 0.8 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 10 min drive

Restaurants

  • ‪Hank's Low Country Seafood & Raw Bar - ‬1 min walk
  • ‪Tip Top Kitchen & Cocktails - ‬1 min walk
  • ‪Brioso Coffee - ‬2 min walk
  • ‪Ringside Cafe - ‬1 min walk
  • ‪Speck Italian Eatery - ‬2 min walk

About this property

Residence Inn by Marriott Columbus Downtown

3-star hotel near Palace Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Columbus Downtown. For a fee, parking is available.

This 3-star Columbus hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn by Marriott Columbus Downtown offers 126 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include double sofa beds. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 38 per night)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Columbus Downtown
Residence Inn Marriott Hotel Columbus Downtown
Residence Inn Marriott Columbus Downtown Aparthotel
Residence Inn Marriott Columbus Downtown Hotel
Columbus Residence Inn
Residence Inn Columbus Downtown Hotel Columbus
Residence Inn By Marriott Columbus Downtown Ohio
Residence Inn by Marriott Columbus Downtown Hotel
Residence Inn by Marriott Columbus Downtown Columbus
Residence Inn by Marriott Columbus Downtown Hotel Columbus

Residence Inn by Marriott Columbus Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 770 reviews
Rating 8 - Good. 195 out of 770 reviews
Rating 6 - Okay. 58 out of 770 reviews
Rating 4 - Poor. 27 out of 770 reviews
Rating 2 - Terrible. 27 out of 770 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bradly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just staying for fireworks

Great place to stay for the fireworks walking distance from good spots to view them
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking not included. Valet parking provided for extra charge. Front staff amazing and Valet lady great as well.
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Travelled with family, Travelled with family and small children
Nice location, friendly staff. Pull out bed had lots of stains on the mattress, pretty gross. Our HVAC was extremely loud and hindered sleep, but not much to do about that in realtime. Hotel met the needs.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Needs a little TLC

The breakfast buffet made up for the outdated room with no soap
Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Stayed 1 night in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This staff was so friendly and helpful. Been 30 years since I’ve been to Columbus and it was utterly amazing!
Stayed 3 nights in May 2025

8/10 Good

David, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all wonderful. Like many lower middle tier hotels, it has some poor quality repairs throughout that scream landlord special. Functional yes, but esthetically worse than expected at the price of the hotel. The neighborhood has drunken fools shouting by the main entrance at bar close, and stunt car racing up and down the street throughout the night. Not the hotels fault, but it really hurts the experience. Breakfast was amazing and all the staff cannot be complimented enough.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Amenities
Great stay in an old bank building. Plenty of charm and character!
Stayed 2 nights in Apr 2025

10/10 Excellent

Armando

Stayed 2 nights in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Weile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was old, it was kept up and some parts undergoing renovation. Nevertheless, my room was large and excellent; and the downtown area around this hotel had plenty of shops and restaurants. The breakfast selections in the morning were also very good.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ed

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked a trip for my girlfriends birthday from March 14th-16th to Columbus, Ohio. We were looking forward to it very much, we had also bought tickets to the hockey game. We arrived Friday the 14th around 9:30 pm and the check in was flawless. We got up to our room (1303) and realized it was warm in the room was we adjusted the thermostat to make it cooler. After that we decided to go to the bar/restaurant down stairs (Buckeye Bourbon House) by the time we got back to our room it was even hotter than when we left. I immediately called down to the front desk and they informed me that the air condition was broken on floors 12, 13, and 14. I asked to be moved to another room but informed me they were all sold out. They also told me that the hotel was under construction and sorry for the incontinence. This is just unacceptable, the room was almost 80 °C at times and almost impossible to stay in but we had no other choice, not to mention we should have been informed of the construction going on before the trip. I believe there should be some compensation offered here and would like to know what will be done to help us out in this situation.
Stayed 2 nights in Mar 2025

4/10 Poor

Liren

Business traveller
Liked: Cleanliness
Room was not cleaned daily even upon request. Room was cleaned every 3 days. Bed was uncomfortable and shower had issues. asked for maintenance to fix it but housekeeeping staff was sent and unable to fix the problem. Shower was still useable.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip- March

It was perfectly located downtown, and the staff was very accommodating and friendly. They were helpful whenever I needed assistance, including the valet for parking. Some items in the room showed their age and were a bit rough around the edges. Nonetheless clean and would recommend staying again in the future.
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan Scott

Travelled with group
Liked: Cleanliness, property conditions & facilities
This property was very nice for the price, walkable to the convention center, and the female front desk attendant couldn’t have been kinder and more accommodating. The male front desk attendants that I interacted with were less than friendly, and did not make me feel welcome. Additionally, the hotel breakfast was severely lacking – aside from the general lack of options, they ran out of more and more as the days went on. Despite the waffle maker being one of the few breakfast items available, they were out of syrup for 4 days straight. Not the end of the world, sure, but a bit frustrating each morning! Overall the stay was nice and convenient, but could have been better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, staff is fantastic the hotel is unique and the suites are great. Valet took a. Min to get used to but I was. Able to come and go as needed no issues at all. Next time I'm away to Ohio, this will be where I stay.
Stayed 3 nights in Mar 2025

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025