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citizenM Copenhagen Radhuspladsen

4.0 star property
4-star hotel near Strøget

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Photo gallery for citizenM Copenhagen Radhuspladsen

Breakfast, lunch and dinner served
Bar (on property)
Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Copenhagen

Heart of Copenhagen.At this Copenhagen City Centre hotel, you'll be within a 5-minute walk of Strøget and Tivoli Gardens. Also, National Museum of Denmark is within half a mile (1 km) and Christiansborg Palace is within 2 miles (3 km).

What's nearby

  • City Hall Square - 1 min walk - 0.2 km
  • Strøget - 3 min walk - 0.3 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • Christiansborg Palace - 7 min walk - 0.7 km
  • National Museum of Denmark - 9 min walk - 0.8 km

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk
  • ‪The Shamrock Inn - Irish Craft Beer Bar - ‬2 min walk

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel near Strøget
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is DK38158945. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 868 out of 1237 reviews
Rating 8 - Good. 269 out of 1237 reviews
Rating 6 - Okay. 58 out of 1237 reviews
Rating 4 - Poor. 19 out of 1237 reviews
Rating 2 - Terrible. 23 out of 1237 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in Oct 2025

6/10 Okay

Katja

Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really central and easy to access the Metro and bus links around the city. You can also walk to near by neighbourhoods. The area around the hotel has great bars and restaurants and it was really safe for me to be out at night on my own and making my way home later in the evening. Didn't take breakfast as loads of nice cafes close by. Drinks were nice in the bar and a lovely view over the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Keely

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are TINY! I have stayed in other M Hotels and have adored them but NOT the M Hotel in Copenhagen. Rooms are way too small!
Stayed 4 nights in Aug 2025

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Bed was comfortable. Only wish bathroom had more privacy. Space was small in room but efficient. The 7th floor lobby , bar area had glorious views with outdoor access . Staff was helpful and friendly. We were able to store luggage on our last day so we could explore. Would definitely recommend this Citizen M location!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Gabriela

Stayed 2 nights in Oct 2025

8/10 Good

Kathleen, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than expected, though well-designed and modern. (Would be better if they can fit a luggage rack). Smart controls, with auto-black-out blinds, excellent! Minor issue with the safe not working, waited for more than 45min to have someone sent to room to investigate. In the end, they switched me to another room. No issue with the safe in the new room. Hotel has a cool lounge / common area, but when I was chilling, other guests were being loud and inconsiderate (they were on a phone with speaker on). Not the hotel's fault.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard Andrew

Stayed 2 nights in Oct 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ubication, very modern, self check in and out, cafeteria open 24 hours
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing stay at citizenM Copenhagen Radhuspladsen. My wife and I stayed for 5 nights and the staff were exceptional. They made us feel welcomed and the breakfast was amazing. The location was ideal as well! Will definitely be back sometime in the future :)
Stayed 5 nights in Sep 2025

8/10 Good

Robert

Stayed 2 nights in Oct 2025

8/10 Good

Yury

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room, but seems overpriced for what you pay. Breakfast although pricy was excellent. And it is very convenient that there is a place where you could work in the nice setting. Excellent location close to everything either by foot or by public transport. Big drawback - the black mold in the shower on majority of the joints, not something you would expect from a 4* hotel. Missing tea/coffee in the room.
Stayed 3 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M is always a good and reliable choice with comfy rooms and good facilities. The only thing that would be better would be having some plug sockets nearer the head of the bed, maybe even some usb ones!
Stayed 3 nights in Oct 2025

8/10 Good

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good hotel. Rooms slightly on the smaller side but otherwise great.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marian, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel close to places of interest. Breakfast buffet was great! The 7th floor reception/bar area was wonderful. Rooms clean and bright.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Stayed 1 night in Oct 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Clean and quiet rooms although small.
Stayed 2 nights in Oct 2025

6/10 Okay

Marik

Stayed 6 nights in Sep 2025

10/10 Excellent

Noreen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and immaculate and the room iPad controls easy to initiate and use on my own phone or iPad. There was more space than I expected and everything was well thought out with thoughtful storage cubbies in the sink. If I were being nit picky, I’d wish for a couple more hooks by the door in addition the the two provided. We appreciated having the comfortable king sized bed, although, be warned, the person sleeping next to the wall/window will have to be agile enough to climb in and out! The breakfast was spectacular with high quality fresh food and healthy choices and a good value. Views from the 7th floor dining area of City Hall were lovely and the staff were always welcoming and warm, offering top rate service. Copenhagen Central Station is a close walk away as well as Radhuspladsen Metro station, making access to transport very convenient. There is a 7Eleven on the next corner to pick up anything quickly. We fell in love with Copenhagen and hope to return. We’d definitely stay at citizenM again!
View from the 7th floor dining area
view from 7th floor balcony
Stayed 8 nights in Sep 2025

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shops cafes restaurants and 15min walk to harbour. Metro 100m walk
Stayed 2 nights in Sep 2025

10/10 Excellent

JAY D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Joseph C.

Stayed 6 nights in Sep 2025