Ratings based on 391 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Hotel is a "Sure" thing
Posted Feb. 22, 2024 on HotelsWell what can I say, I had a long arduous journey from southern France on 21st Feb, I arrived at the hotel later than I expected, however, I was welcomed with a smiling, friendly face behind reception. He explained fully about the code system for the exit gate etc, I went to my room and what a pleasant surprise, beautiful decor and, most importantly, comfy bed. I certainly will use this hotel again 😊😊😊
Comment from Hotel Management
Feb. 22, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good comment . See you next time.Regards. The Best western team
by A traveller
Posted Feb. 19, 2024 on Hotels
Perfect stay for the Chunnel which is less than 10 mins away. Basic but comfortable although the WiFi is poor. Reasonable restaurant a five minute walk away and other a bit further. Very convenient with pleasant helpful staff and on site secure parking which is free.
Comment from Hotel Management
Feb. 22, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good comment . See you next time.Regards. The Best western team
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good comment . See you next time.Regards. The Best western team
by A traveller
Fantastic hotel near the Eurotunnel
Posted Feb. 8, 2024 on HotelsThis is the third visit to the hotel and each time the management have been very friendly and helpful. They also speak English which is certainly a major plus in my eyes. The room are lovely and clean with plenty of towels and an hairdryer for your convenience. The bed is comfortable too. There is a kettle with coffee and tea for you to enjoy a refreshing drink after a long drive. The room is lovely and warm especially in winter when is was a cold wind outside. The hot towel rail in the bathroom certainly helps with the cosiness of the bathroom.
Well done to the hotel management. I will certainly stay here again especially being very close to the Eurotunnel.
Comment from Hotel Management
Feb. 22, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good comment . See you next time.Regards. The Best western team
by A traveller
Posted Feb. 1, 2024 on Hotels
This is my second stay at this hotel great value for money close to le shuttle. Staff are very good hotel is great would highly recommend breakfast is good value for money
Comment from Hotel Management
Feb. 3, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good rate . See you soon.Regards. The Best western team
by A traveller
Charging for extra tea coffee and milk for room
Posted Jan. 22, 2024 on HotelsIn nearly all ways hotel was really good but what let it down was being charged 6 euros for two coffee sachets 2 bags and 4 very small milk portions in the room . I work in an hotel which provides all the above free of charge
Comment from Hotel Management
Mar. 18, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel . See you quick.Regards. The Best western team
by A traveller
Posted Jan. 19, 2024 on Expedia
Safe secure parking. Great location
Comment from Hotel Management
Jan. 20, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good rate . See you next time.Regards. The Best western team
by A traveller
Great overnighter
Posted Jan. 15, 2024 on HotelsGreat overnight stay. Room pretty compact but its our 4th visit so completely as expected. Heating great.
Comment from Hotel Management
Jan. 20, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good rate . See you next time.Regards. The Best western team
by A traveller
Posted Jan. 15, 2024 on Expedia
Very welcoming staff//owners. Ideal location for eurotunnel. There is a good restaurant very close by in easy walking distance. You even get a discount by simply presenting your hotel room key card. Breakfast was very good also. I did like, in particular, the boil your own egg machine. No more over cooked eggs (unless you left it in there for too long yourself). I will book this hotel again on my next Europe trip via Eurotunnel.
Comment from Hotel Management
Jan. 20, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good rate . See you next time.Regards. The Best western team
by A traveller
Posted Jan. 7, 2024 on Hotels
Comment from Hotel Management
Jan. 20, 2024 by Team of SH BW Coquelles, Hotel Management
Dear customer, Thank you for choosing our hotel and your good rate . See you next time.Regards. The Best western team
