The location is nice.
The bed sheets were upside down and dirty. We had to ask for new sheets.
The faucet in the shower was broken and fell on the ground when we opened it.
The faucet from the sink was defective and splashed us each time we opened it.
The toilet seat was very old and so worn out that 2 spots were missing paint. Furthermore, when we flushed the toilet, it took almost two minutes before the toilet was ready to use again. We asked for all this to be fixed but nothing was done.
Finally, the room is not clean daily so we had to ask for towels and paper toilet at the front desk.
Thank you for not having a tv in the room. Food was excellent. It was great not having the light pollution so that we could see the Milky Way at night.
The original room we were given was filthy, to the point that it looked like there was throw up on the wall. There was blood on the bedspread and pillows. One of the washcloths looked like it had been used as toilet paper and was there as though it was fresh for somebody to use. The front desk staff gave us the runaround to begin with until the manager was able to intercept a message from us. She was absolutely amazing. She apologized for all of the problems and gave us another room the same day. She was kind and very capable and had things taken care of quickly. We were refunded for one of the nights of our stay. Management is amazing but the support staff is not. They appear to be understaffed and the support staff seemed to not care. I believe they are seasonal workers and do not have a stake in the lodge. There's a monopoly on the food. There are only 2 places to eat at, and they are open at different times throughout the day, so you have to eat at one of the other. The rooms do provide a small refrigerator, and they have ice machines which were helpful. The rooms do not have televisions. Bring cards or games for when you are in the room. No access to the internet and no cell phone service. The walls are thin, and you can hear everything in the other rooms around you. We were not impressed. Hopefully they get their act together. Next time we will just stay in the city and drive to Mesa Verde if we decide to go back. Positive = location.
It was a beautiful property, with wild horses that were outside our patio when we woke up. The view was to die for. Our fan in our bathroom didnât work, but other than that for the area I would hook it again.
Very good location in the park. Itâs definitely more âcabin-likeâ and basic. It was nice to have the restaurant there with incredible views and good food. The room rate was very affordable.
The property is fantastic for location. It's an average national park room. Nothing fancy at all, but what they don't tell you is Mesa Verde has pack rats. They get into the room and nest in the cars. I paid for a double bed, but after seeing the rat run out of the room into the room next door, my daughter slept with me. It's not like we could go anywhere else at 2am. Be aware, you may have an extra companion with you that you didn't expect.
Location was outstanding though very far from town... like 40 minutes. Hotel was very run down and stayed. It was basically a step up from camping but not much. The rooms were really tiny and liked like they were from the Brady bunch era. Our AC didn't even work. Lucky the windows opened and the area was safe enough to leave our windows open all night so we didn't bake. Restaurant was okay but we found out that a block down the road they sell the safe entres at the cafe for significantly less and you don't have to pay a server. But the price wasn't bad. Not sure I would stay there again unless morning ride in the area was available for close to the same price. It wasn't terrible... again the area and views were great.
Far View Lodge was located approximately half way between the Visitors Center of park and points of interests. The lodge is operated by a concessionaire. Employees had limited knowledge/information of the park. It was difficult getting any info from them. The lodge rooms are extremely small for a family of four. Thereâs not many people staying there and it seems that they could have afforded making rooms a little bigger. It was difficult moving around the rooms with four adults and our luggage.
The restaurant was great! Delicious food for a fine dining experience.