Ratings based on 237 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from London
Posted Aug. 27, 2023 on Expedia
Massive rooms. Really good and large beds. Restaurant is a must try. A really nice place to stop.
by A traveller
Posted Aug. 11, 2023 on Hotels
by A traveller
Posted Apr. 8, 2023 on Expedia
Comfortable room
Dog friendly
Excellent spa.
by A traveller
Posted Jul. 2, 2022 on Expedia
Amazing property well deserving its star rating. Large bedroom, friendly staff.
We ate in the restaurant each evening as it is not close to alternates. The set menu was amazingly good and well priced.
Comment from Hotel Management
Jul. 31, 2022 by Dpto. Atención al Cliente - URH Zen Balagares, Hotel Management
THANKS FOR YOUR VISIT
by A traveller
All in all its a very good hotel 👍
Posted Mar. 13, 2022 on HotelsThe hotel was good, very clean and quite nice area around, everything was perfect, except the check out, the service at the check out was really bad, that is way I lower my score for this hotel 😉
Comment from Hotel Management
Mar. 15, 2022 by Guest Experiencia - URH Zen Balagares, Hotel Management
Dear Amjad,
Thank you for share your experience.
We hope you had a good stay and see you again in your next trip to Asturias.
Kind regards,
by A traveller
Comfortable stay
Posted Nov. 12, 2021 on HotelsBrilliant stay, very comfortable rooms and convenient parking.
No kettle in the room, presumably due to Covid restrictions.
by A traveller
Posted Aug. 1, 2021 on Expedia
The bed was not comfortable. The room smelled like smoke although it was supposed to be a non-smoking room. The pool advertised in the photos is actually part of a spa and requires a separate payment. The hotel itself is outside of the city center. The furniture in the room was A little worn out.
by A traveller
Motorcycle Holiday
Posted Sep. 24, 2019 on HotelsNice hotel in quite residential area so no good if you want to visit the local town.
by A traveller
Posted Aug. 5, 2019 on Hotels
The hotel was amazing... in a very quiet residential area and only a short taxi ride into the old town...10 euro. Breakfast was very good plenty of variety.
by A traveller
Great but with some hidden spa pool costs
Posted Aug. 2, 2019 on HotelsWe are just back from a 9 day stay at the URH and had a fabulous holiday exploring the northern coast of Spain as far west as Vixia Herbeira. It’s a wonderful area and the hotel proved to be a very comfortable base with our family adjoining rooms. The rooms were very clean, spacious and comfortable and very quiet at night.
The surrounding Aviles and Oviedo are lovely but have to be visited by car as there is very little around the hotel itself as others have said. With a hire car this was not a problem and we enjoyed visiting Aviles many times for its choice of restaurants and great vibe.
The hotel generally offered good value for the facilities offered. However there are some areas that could be improved: The main problem was an unexpected bill for use of the spa pool. We were led to believe from the listing and photographs that that would be included in our stay. At no stage were we told our particular booking did not include the spa pool (i.e. at check in) and each time we asked for a towel and went in were we racking up 12.50 euro per person. Needless to say this led to an unpleasant end to the holiday and some argument. This easily could be avoided by 1. Having clarity in the advertised room and 2. Just like ordering a beer, signing it off to the room. URH You need to sort this out.
Other than that significant annoyance, the bar area could do with a refresh particularly of some tired sofas that are not befitting a hotel of this class.
