Ratings based on 991 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Honolulu

Posted Jan. 30, 2024 on Expedia
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Comment from Hotel Management
Feb. 7, 2024 by Hotel Okura Macau, Hotel Management
Dear Mr. Jonathan, Thank you for staying with us and taking the time to provide us feedback of your pleasant experience. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
5 out of 5
by A traveller from Sunnyvale

This traveller left a rating score only Posted Jan. 11, 2024 on Expedia
5 out of 5
by A traveller from Honolulu

This traveller left a rating score only Posted Jan. 7, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 5, 2024 on Hotels
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Excellent service provided by those friendly staffs.
Comment from Hotel Management
Feb. 7, 2024 by Hotel Okura Macau, Hotel Management
Dear Valued Guest Wai Kwong, Thank you for taking the time to write us a review. We are glad to hear that our staffs have met your expectations. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 29, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 25, 2023 on Expedia
5 out of 5
by A traveller

Posted Dec. 23, 2023 on Expedia
Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Comment from Hotel Management
Feb. 7, 2024 by Hotel Okura Macau, Hotel Management
Dear Ms. Min Yen Veronica, Thank you for staying with us and taking the time to write us a review. We are pleased to hear that we will be always your first choice when you visit to Macau. It was a pleasure to have you as our guest and we look forward to welcoming you back to Hotel Okura Macau in the near future! -- David D’Alessandro, Assistant Vice President – Hotel Operations
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 22, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 22, 2023 on Expedia