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Comfort Suites Omaha East-Council Bluffs

2.5 star property
Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs

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Photo gallery for Comfort Suites Omaha East-Council Bluffs

Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking
Lobby
Suite, 2 Queen Beds, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
1801 S 35th St, Council Bluffs, IA, 51501
  • Mid-America Center
    ‪18 min walk‬
  • Harrah's Council Bluffs Casino
    ‪2 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪5 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Council Bluffs

In suburbs.Within a 15-minute walk of the hotel, you'll find Joe's Karting and Missouri River. Ameristar Casino Hotel at Council Bluffs and Mid-America Center are also within 2 miles (3 km).

What's nearby

  • Ameristar Casino Hotel at Council Bluffs - 14 min walk - 1.2 km
  • Mid-America Center - 18 min walk - 1.5 km
  • Harrah's Council Bluffs Casino - 2 min drive - 2.5 km
  • Horseshoe Council Bluffs - 3 min drive - 1.8 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 5.7 km

Getting around

  • Omaha Station - 9 min drive
  • Eppley Field Airport (OMA) - 18 min drive

Restaurants

  • ‪Sapp Bros. Travel Center - ‬3 min drive
  • ‪Casey’s - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Arby's - ‬3 min drive

About this property

Comfort Suites Omaha East-Council Bluffs

Hotel near Henry Doorly Zoo and Aquarium in Council Bluffs
Comfort Suites Omaha East-Council Bluffs offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at Comfort Suites Omaha East-Council Bluffs. Self parking is free.

This Council Bluffs hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2024.

Languages

English, Spanish

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Exterior

Country Inn & Suites by Radisson, Council Bluffs, IA

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:30 AM to 10:00 PM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Comfort Suites Omaha East-Council Bluffs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 118 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , could use some maintenance on the entry doors and the elevator doors. Room is clean and well kept.
Stayed 1 night in Apr 2025

4/10 Poor

elenor

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Stayed 1 night in Dec 2024

6/10 Okay

Tory

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
The heat was poor and the rudest staff ever
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service, room comfort

2 night stay

Location was ok, not walkable to restaurants in cold weather. Hotel needed a little updating. Lobby and eating area were small. Room was spacious and bathroom was clean. Beds were very comfortable. Breakfast options were good. Attendant, Richard was super pleasant. The most disappointing part of our stay, pool heater was broken so pool temperature was freezing cold! We had children who could not even get in. Also, everyday, there was a very unpleasant food smell in the hallways.
Stayed 2 nights in Feb 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean when we arrived and in need of maintenance, the door to the room would not close due to being damaged without having to lift and push hard on it. No instructions on how to get the TV to work, but the staff was nice and came up and showed us how other than that not bad for the price we paid. Hot breakfast was pretty good on Saturday but each day there were less and less items. It was like it was not restocked by Monday wasn’t much there.
Stayed 3 nights in Feb 2025

2/10 Terrible

Donna

Disliked: Property conditions & facilities

Hot tub and Pool are disgusting!!!

The room was great the pool and hot tub was horrible, indoor pool was cold no heat at all couldn't swim in it!! Hot tub hadn't been cleaned in who knows when yellow scum in the bubbles yellow bottom it had no smell of chlorine or cleaner of any sort.
Stayed 1 night in Feb 2025

8/10 Good

Michael, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Quiet, Comfortable

Stayed 1 night in Feb 2025

8/10 Good

heather

Stayed 1 night in Feb 2025

6/10 Okay

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

Tavean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mandy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I wasn't expecting much but definitely was hoping for more. The pool is not heated, couldn't have been more than 60 degrees. The hot tub had a weird film on top that stopped us from going in. The room was clean, beds decently comfy. Zero water pressure. Breakfast was mediocre, didn't eat it second day after trying it the first. Lots to do in the area, convenient location. For the price, I would chose a different place next time.
Stayed 2 nights in Jan 2025

6/10 Okay

JONAN

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was great,felt like she was very knowledgeable, helpful and efficient. Breakfast was good as well, normal buffet style. Gentleman in charge was helpful and friendly.Hot tub water was discolored like dirty and swimming pool does not appear to have a heater as it's very icy (literally like stepping in an early spring lake cold). The pool and hot tub were what had led me to pick this motel to start with. I think what I really disliked and was extremely upset over was my check out. Clerk was very friendly on check out and I was surprised when handed my receipt upon leaving my keys at the desk.I couldn't read it as I didn't have my reading glasses on as I didn't expect a receipt from them. I thought it would be billed thru Travelocity. After I got to my car and on the road I looked at the receipt which was only for my dogs stay. I looked at my Travelocity from my email which I found out that the bill would come directly from the motel instead. I decided to then go to look at my bank statements and discovered the normal $100 extra which is added to bill for incidentals that is then returned after stay is done. The real surprise was that bank statement showed 4 seperate extra charges of $100 each billed to me as well. I called right away and talked to clerk who said it would be removed. I really hope that's correct as I'm not used to a total of an extra $500 being taken from my account. In this case I'm not sure if it's worth a second visit.
Stayed 1 night in Jan 2025

8/10 Good

damon

Stayed 1 night in Dec 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have many food options for breakfast. Great dog walking space but no bags available. Nice hot tub/pool. An employee car blocked the sidewalk/walkway for entire time I was there, so you had to walk through rocks to get in hotel in frigid temps.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet modern clean
Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Stay was good. Room was very nice. Breakfast was so so. On til 9a.m. but by 8:45 everything was being cleaned up and taken away. Still i would recommend as very nice for the price.
Stayed 1 night in Jan 2025

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Great value

No vending machine and ice only located on first floor. Room was good and slept well. Check in was ok. Didn't really explain anything except for wifi password. 6
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples outing

Everything was great, water pressure in the shower was nonexistent in room 208 unfortunately.
Stayed 1 night in Dec 2024