Ratings based on 149 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.3 Room cleanliness
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Fabulous property

Posted May 24, 2024 on HomeAway
Great place.. thank you so much. Close to Main Street and beach lovely unit
5 out of 5
by A traveller

Birthday Getaway

Posted May 8, 2024 on HomeAway
Nice cosy stay in a quiet part of town but close enough for a wander to get a coffee.
4 out of 5
by A traveller

Great location and pet friendly

Posted Apr. 10, 2024 on HomeAway
This unit is very conveniently located, just a short walk from the main road/shops in Cowes and to the beach. It is very well equipped - kitchen and dining supplies, board games, even a ball we found in the lounge for the dog and food/water bowls in the courtyard for the dog. A couple of small downsides - the instructions message received via Stayz says to bring linen etc but that towels are provided... towels are definately not and I had to go to Woolies to buy some (we would've brought them from home otherwise!). A regular deep cleaning could be good to make sure the place is really spic and span (free of dust in the bedrooms, bit of grot in the courtyard). However, overall, this is really very good accommodation taking into account location, dog friendliness and generally smooth booking, access and stay process.
5 out of 5
by A traveller

3 night stay in Cowes

Posted Mar. 23, 2024 on HomeAway
Great location. Comfortable couch and bed. Excellent communication. Needs Wifi and outside area ver tired looking and cobwebby.
5 out of 5
by A traveller

Island Time

Posted Mar. 10, 2024 on HomeAway
Five almost perfect days down at the Island. The unit is in a great location walking distance to great coffee at Waterboy and staggering home distance from the pub. Unit is neat, clean and everything works.
4 out of 5
by A traveller

Great location

Posted Feb. 22, 2024 on HomeAway
Lovely little 2 bedroom unit being the front unit in a block of 4. Nice quiet location. Although the unit has parking it is definitely for a small car only. We had to park across the road from the unit but this was definitely not a problem. Unit could do with a dust and de-cobweb job. You do need to take your own linen and coffee pods for the Lavazza coffee machine (word of warning - not the usual size coffee pod - definitely a slim line mini!) All in all we would stay again.
4 out of 5
by A traveller

January 2024 at Cowes

Posted Jan. 18, 2024 on HomeAway
Satisfactory
5 out of 5
by A traveller

Enjoyed our stay very much

Posted Jan. 10, 2024 on HomeAway
House was very well presented and in prime location to shops and beaches
1 out of 5
by A traveller

dreadful experience

Posted Dec. 18, 2023 on HomeAway
Locked out of unit and contact person took two hours to rectify grudgingly. Towels paid for but not there and only one bed made up instead of two. The key lock which was broken, and had apparently been broken for some time according to neighbour who had helped previous people wanting access, a locksmith came and smashed the lock to the ground. The cleaner came next morning and made up the second bed and gave us threadbare towels to use. The person to contact was rude and completely incapable of understanding the predicament we were in arriving at 5pm from Brisbane tired and hungry and wanting to go to the toilet and having to wait for two hours for the key to be given to us. The lock in question only costs $20 from Bunnings and we were not the only people the neighbour had witnessed being locked out. One elderly woman on her own arrived late and couldn't get in and was in tears wondering what to do. Obviously this is unacceptable and we will certainly not be recommending anyone to this accommodation.
Comment from Hotel Management
Dec. 22, 2023 by VrboOwner, Hotel Management
In all my time of having Chapel Beach House, I have never been verbally abused by guests. The guests contacted me when they arrived at the property, and actions were then taken right away. Unfortunately the fastest time any locksmith could get there was close to 2 hours. The lock safe was working fine for past guests. The reference to a distressed guest was because they had locked themselves out by accident. I had arranged maintenance to attend within 15min, this guest was very greatful.
5 out of 5
by A traveller

Mr

Posted Dec. 1, 2023 on HomeAway
Good