On lake.Your stay at this Puerto Rio Tranquilo lodge places you within a 10-minute walk of Lake General Carrera and Capilla de Mármol. Marble Caves is within 6 miles (10 km) and Lake Trapial is within 9 miles (15 km).
Enjoy the free parking at this 3.5-star Puerto Rio Tranquilo lodge
Chelenko Lodge offers its guests hot springs and a spa tub. Chelenko Lodge also features a terrace and dry cleaning/laundry services. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Puerto Rio Tranquilo lodge.
10 guestrooms or units
Breakfast available (surcharge)
Dry cleaning
Front desk (limited hours)
Terrace
Smoking in designated areas
Chelenko Lodge offers 10 accommodations with air conditioning. Accommodations at this 3.5-star lodge have kitchenettes with cookware/dishes/utensils and dishwashers. Bathrooms include showers with rainfall showerheads. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.
Languages
English, Spanish, Swedish
Property amenities
Family friendly
Kitchenette
Mini-fridge
Parking and transportation
Free self parking on site
Food and drink
Cooked-to-order breakfast available for a fee daily: USD 5-10 per person
Things to do
Fishing
Hot springs
Kayaking
Spa tub
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
No elevator (single level property)
Room amenities
Bedroom
Air conditioning
Heating
Bathroom
Rainfall showerhead
Shower
Soap
Toilet paper
Towels
Outdoor space
Deck or patio
Food and drink
Champagne service
Cleaning supplies
Cookware/dishes/utensils
Dishwasher
Kitchenette
Mini-fridge
Oven
Toaster oven
More
Desk
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: USD 20 per pet, per night
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 5–10 per person
Pet fee: USD 20 per pet, per night
Spa tub fee: USD 25 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.
We should mention
Hot springs access available from 6:00 PM to midnight.
Property is also known as
Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez
Chelenko Lodge Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.
The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows.
It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time).
Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to.
The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Tammy
Stayed 1 night in Mar 2020
6/10 Okay
Fernando
29 Jun 2023
Liked: Room comfort
Disliked: Cleanliness, staff & service
Debe mejorar las
Las instalaciones muy buenas, linda cabina y tinaja.
El entorno es perfecto. Se calefacciona mediante aire acondicionado.
Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono.
2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Muy bello lugar y tranquilo, pero mejorar detalles
Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️