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Fiesta Americana Cozumel All Inclusive

4.0 star property
4-star beachfront property near Chankanaab National Park

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Photo gallery for Fiesta Americana Cozumel All Inclusive

Exercise/lap pool
Property video
Premium bedding, down comforters, pillowtop beds, free minibar
Lobby
Private beach, free beach cabanas, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Pet friendly

Explore the area

View in a map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Place, Chankanaab National Park
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 3 Bedrooms, Non Smoking (Imperial)

  • Ocean view
  • 175 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Non Smoking (Master)

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, free minibar

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

55-inch LED TV with cable channels, foosball, music library

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 119 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

55-inch LED TV with cable channels, foosball, music library

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 176 sq m
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

About the area

Cozumel

Beachfront retreat .You'll be within 2 miles (3 km) of Chankanaab National Park and 6 miles (10 km) of Paradise Beach with a stay here. Playa Mia Grand Beach and Water Park is within 6 miles (10 km) and San Francisco Beach is within 9 miles (15 km).

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.0 km
  • Uvas Beach - 10 min walk - 0.8 km
  • Dolphin Discovery - 18 min walk - 1.5 km
  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Chankanaab National Park - 2 min drive - 1.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Al Chile - ‬6 min drive
  • ‪Blue Iguana Cantina - ‬7 min drive
  • ‪Half Señor Frog´s - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

4-star beachfront property near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Fiesta Americana Cozumel All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Meeting rooms
  • 1560 sq ft of conference space
  • 145 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Cozumel All Inclusive offers 102 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Na´Ha´ has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Similar properties

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Cozumel Hotel & Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet friendly
4.0 out of 5, Very good, 1,302 reviews
The price is CA $273
CA $337 total
includes taxes & fees
Feb 24 - Feb 25
Cozumel Hotel & Resort - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkeling
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 77 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.78 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy, but our favorite place to stay on Cozumel. It is out of town, so nice and quiet. Very good snorkeling, and pier to meet dive boats. Staff are excellent. Food is good but typical for resorts, with somewhat limited variety. Inexplicably, ice cream is not available at the coffee bar until after 1:00!! It is right there in the cooler, but they wouldn't serve it to us. Hopefully that will change, but even if not, we plan to return.
Stayed 7 nights in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was all excellent with everything I did and stayed in.
Stayed 7 nights in Oct 2025

10/10 Excellent

Azahea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean up to date room witb toiletries with all amenities on site. Fully stocked and cleaned room daily
Stayed 3 nights in Oct 2025

8/10 Good

Natalia

Stayed 1 night in Oct 2025

10/10 Excellent

silvana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Oct 2025

8/10 Good

Ryan, Little Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was lengthy, sat around for an hour while waiting for room to be ready. To be fair we also got there at about 2:30, which is before check in time. During this time we were approached by a time share sales person who was somewhat pushy. He kept trying to get us to do the timeshare presentation for the next few days whenever we would see him around the hotel. Restaurants could use a varying menu, same 5-6 entrees offered each night. Portion size was on the small side if you are used to american sized meals. It was fine for us, we are not big eaters, but some may want to be sure they order appetizer, and soup, entree, and desert in order to be filled.
Stayed 5 nights in Oct 2025

8/10 Good

Peggy Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
Great pol and ocean. But could have more restaurants open. Great buffet for breakfast. Great shrimp and fish tacos at seafood place. Not too pressured to do timeshare tour, which we didn’t do.
Stayed 9 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2025

10/10 Excellent

Tailis, Baytown

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in off season. The property was clean and service was great. Ac was very cold. I love the beds and lounging. Plenty of access to towels. I loved that the food in buffets were closed off for bugs. Because it was off season it wasn’t crowded and very pleasant. The water is beautiful with many fish to see. It was so warm and clear. Pool service was fantastic. Aaron was great. The seafood restaurant had some of the best food I’ve had at an all inclusive. Taxi ride to downtown was about $15 and 10 minutes. Plenty of seats and towels. Cons: Kids club didn’t open until 12. The buffet wasn’t open at night but you need a reservation to the restaurants. The Mexican restaurant was great but we did not like the Asian. When checking out the elevator was broken. We were on the 6th floor. I traveled with 3 kids solo and had several bags and a stroller and no one would answer the phone for help. The spa amenities do not come with service when you book. I’ve never been to a resort that doesn’t let you use the hot tub or sauna if you book a service. We all had massages and weren’t allowed to use the amenities.
Stayed 3 nights in Oct 2025

6/10 Okay

Larry G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our ninth time to stay here, but the first in ten years. The nighttime restaurant food quality is significantly diminished, while the daytime offerings were about the same. The nightly entertainment outdoors was extremely loud from 8 p.m. to 10:00 p.m. Not conductive to a quiet place to watch the sunset or go to bed early. The staff is EXCELLENT and very attentive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Monserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love snorkeling! Be aware there's no beach within the hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

Selma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi esposo y yo estuvimos dos días en el hotel, de lo único que nos arrepentimos fue de no quedarnos más días porque disfrutamos muchísimo la estancia
Stayed 2 nights in Aug 2025

8/10 Good

David Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was amazing. The room infront of ocean view. Wanna come back
Stayed 4 nights in Aug 2025

6/10 Okay

Shaili, voorhees

Travelled with family
Liked: Staff & service
Water was leaking from ceiling when it rained. Water flow from shower was so slow. There was a huge ant infestation that was present throughout our entire stay. The first day wee were given pastries as a gift upon our first arrival, and was surrounded entirely by ants everywhere in large quantities. We immediately called room service to put a stop to it, and we were given a can of bug spray that was almost empty. The days after we had ants all over the floors at random places in time. They were from the floor, to behind the bed frame, or sink. It was uncomfortable knowing that each time I set foot in the room, ants could be near or on you when you're sleeping. It ruined the enjoyment of the rooms. This is beyond disgusting and UNACCEPTABLE. It needs to be addressed immediately so other guests do not have this type of problem. The bartenders need more experience on how to make cocktails. All drinks were mainly fruit juice and colored syrup with less alcohol. Sometimes it felt they were improvising instead of following certain recipes on how to make drinks properly. Food is a mixed bag. There is not much to choose from when it comes to buffets compared to other resorts, but the food is generally flavorful and good. By the third day you can definitely see that the food is repetitive during the lunch buffet. A rotating menu can also be nice at each of the three restaurants. It can definitely benefit from more variety, food options, and more vegetarian options.
Stayed 4 nights in Aug 2025

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. Our room was magnificent. The views from both the living room and the bedroom were stunning. We had an enormous bath in our bedroom. Our wonderful housekeeper Anita restocked our fridge and water and cleaned our room beautifully every day. What a treat after our daily adventures. We had a couples massage. I can’t say enough about the pampering we received from Yazmin and Naomi. Wow!!! Miguel was our favorite server, at the pool. I always had a dink in my hand. 🍹😃 The food!!!! Omg. Arturo….. gracias!!🙏 he truly takes such pride in what he does. I’m missing so many incredible people in this post. Just know. We can’t wait to return! Bravo!
Stayed 7 nights in Aug 2025

10/10 Excellent

Alvaro Ramirez

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Fiesta Americana. We visit often and this in now our new favorite hotel. Service was excellent from the front desk to the pool waiter. Special thanks to Miguel, Jose, Manuel, Ruby, Gabriel & Christian. What really pleased us is when my son had an earache we were going to take a taxi to the pharmacy, they called the pharmacy themselves, ordered the medication for us, and had it delivered to the hotel within 45 minutes! We were very appreciative. They took great care of us. Food is delicious and so were the drinks. Upgrading to a room with a private pool is well worth it. Only negative is no beach to walk into the ocean, it’s still a beautiful view though with being able to snorkel and jump right into the ocean.
Stayed 6 nights in Aug 2025

4/10 Poor

Natali, Freeport

The property is for snorkeling, there is no beach access. I arranged birthday decorations and the price went up from original quote. Then once there, product was not delivered on time. I had to continue to badger staff to see when it was going to be completed. Caused Stress and delay on enjoying the facility.
Stayed 3 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice snorkeling. Good food. Friendly people
Stayed 1 night in Jul 2025

10/10 Excellent

JAMES RICHARD, COTTONWOOD HEIGHTS

Stayed 8 nights in Aug 2025

8/10 Good

Angelica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 7 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was stunning and felt very quaint on the beach.
Stayed 5 nights in Jul 2025