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Hotel Valaisia Crans Montana, a Faern Collection Resort

4.0 star property
4-star ski hotel with spa

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Photo gallery for Hotel Valaisia Crans Montana, a Faern Collection Resort

Body treatments, aromatherapy, massages
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Exterior detail
Family Room, Mountain View
Family Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Hot tub
  • Housekeeping

Explore the area

Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Golf Club Crans-sur-Sierre
    ‪18 min walk‬
  • Aminona Gondola Lift
    ‪7 min drive‬
  • Sion (SIR)
    ‪18 min drive‬

Room options

View all photos for Cosy Single Room

In-room safe, desk, blackout drapes, free WiFi

Cosy Single Room

  • 13.1 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

In-room safe, desk, blackout drapes, free WiFi

Comfy Double Room

  • 18.7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Single Room, Mountain View

Cosy Single Room, Mountain View

Cosy Single Room, Mountain View

  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View

Comfy Double Room, Mountain View

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maxi Triple Room

In-room safe, desk, blackout drapes, free WiFi

Maxi Triple Room

  • 31 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • Mountain view
  • 58 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View

Family Room, Mountain View

  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Maxi Triple Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Maxi Triple Room, Mountain View

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

In-room safe, desk, blackout drapes, free WiFi

Family Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Crans-Montana

Mountain getaway .With a stay at this Montana hotel, you'll be steps from Montana - Cry d'Er Gondola and Patinoire Ycoor. Casino de Crans-Montana and Miniature Train Museum are also within half a mile (1 km).

What's nearby

  • Montana - Cry d'Er Gondola - 2 min walk - 0.2 km
  • Golf Club Crans-sur-Sierre - 18 min walk - 1.5 km
  • Violettes Express Gondola - 3 min drive - 2.5 km
  • Aminona Gondola Lift - 7 min drive - 5.6 km
  • Cabane de Bois Ski Lift - 14 min drive - 3.2 km

Getting around

  • Randogne Montana Station - 12 min walk
  • Sion (SIR) - 34 min drive

Restaurants

  • ‪Gerber & Cie - ‬4 min walk
  • ‪Cafe D’Ycoor - ‬4 min walk
  • ‪Restaurant Casy - ‬5 min walk
  • ‪Le Michelangelo - ‬8 min walk
  • ‪Restaurant Parrilla Argentina - ‬6 min walk

About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

4-star ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool, and a children's pool. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Valaisia Crans Montana, a Faern Collection Resort was completed in February 2022.

This 4-star Crans-Montana hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Charging station for electric cars
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Valaisia Crans Montana, a Faern Collection Resort offers 134 accommodations with safes and bathrobes. 50-inch flat-screen televisions come with digital channels.

Bathrooms include showers, slippers, and hair dryers. This Crans-Montana hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 18 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Steam room

Accessibility

  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • 50-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10 PM can collect their room key from reception.

Renovations and closures

This property is closed from April 30 2025 to June 6 2025 (dates subject to change).
The property is closed between April 10 and June 15.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 18 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Valaisia
Hotel Valaisia Montana
Valaisia
Valaisia Montana
Hotel Valaisia Crans-Montana
Arenas Resort Valaisia Crans-Montana
Arenas Valaisia Crans-Montana
Hotel Arenas Resort Valaisia Crans-Montana
Crans-Montana Arenas Resort Valaisia Hotel
Hotel Arenas Resort Valaisia
Arenas Valaisia
Hotel Valaisia
Arenas Valaisia Crans Montana
Arenas Resort Valaisia
Valaisia Crans Montana
Faern Crans Montana Valaisia
Hotel Valaisia Crans Montana a Faern Collection Resort
Hotel Valaisia Crans Montana, a Faern Collection Resort Hotel

Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Attilio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.
Stayed 6 nights in Feb 2025

2/10 Terrible

Stan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated property! No heat
Stayed 2 nights in Feb 2025

2/10 Terrible

Stan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old outdated property! Food is bad, pool dirty! Management doesn’t care! We had 2 rooms and both were no good! Pool is restricted for children!
Stayed 5 nights in Feb 2025

6/10 Okay

Stan

Travelled with family, Travelled with family and small children
Disliked: Amenities
Be aware they will kick out your kids from the pool At 6.30pm without any notice! Food on the buffet was very limited and every morning the same! Rooms were ok! Long walk with skis up and down, although said ski in ski out, not true! You have to walk 1/4 mile to the lift! Woman at spa was very rude and came to scream on my 3 kids to get out of pool and 6.30’pm although pool was working till 8pm! When I booked the property no where was saying that! They have rules and we respect that but should be posted so we don’t get humiliated and kicked out from spa pool ares like criminals! I spoke with the manager and he said probably like to give quite time to couples and retired people to enjoy quiet time! He also said will give me some credit but never did! Thats not family friendly property just to let you know, its most like retirement facility! Also no heat so had to request space heaters!
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room w spectacular view Great professional and helpful staff Very nice spa area with pool hamam and sauna I even went into the cold plunge
Stayed 5 nights in Jan 2025

10/10 Excellent

Ziga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

James

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a family

We really enjoyed our stay in this hotel. The staff was welcoming and very helpful. Everything was clean. What we enjoyed the most was the inner pool and spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski Trip

We really enjoyed our stay. The location is amazing. Easy walk to the restaurants and shops and right next to the ski lift.
Stayed 2 nights in Dec 2024

4/10 Poor

Sonya

Stayed 6 nights in Dec 2024

6/10 Okay

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Amazing access to ski lifts. Housekeeping was poor and room was much too small for 4 people.
Stayed 6 nights in Dec 2024

8/10 Good

Lea Maria

Stayed 1 night in Jul 2024

8/10 Good

Ananda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely stay for 6 nights. Location, views and comfort all satisfying.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

NELIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT

Stayed 2 nights in Feb 2024

2/10 Terrible

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Stayed 1 night in Jun 2023

10/10 Excellent

Jenni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, great ski access, nice bar and rooms

Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Stayed 3 nights in Mar 2023

10/10 Excellent

Marc

Stayed 5 nights in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Schöne Aussicht

Zimmer mit herrlicher Aussicht auf das Alpenpanorama. Restaurant mit Kantinenniveau. Grosse Wellness Area. Leider werden im Dampfraum und Sauna keine Hygiene Anforderungen angewendet. Alle sitzen im Badekleid im eigenen Schweiss auf den Sitzen. Der nächste setzt sich dann ebenfalls auf die verschwitzten Sitze.
Stayed 1 night in Jan 2025