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Crowne Plaza London- Gatwick Airport by IHG

4.0 star property
4-star hotel perfect for exploring Crawley

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Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Exterior
Property amenity
Daily English breakfast (GBP 19.95 per person)
Premium Room, 2 Double Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Langley Drive, Crawley, England, RH11 7SX
  • Place, Manor Royal Business Park
    ‪1 min walk‬
  • Place, Hawth Theatre
    ‪3 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club Lounge Access

Room amenity

Suite, 1 Bedroom, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Crawley

Central Crawley getaway .Within a 15-minute walk of the hotel, you'll find Manor Royal Business Park and Cineworld Crawley. Crawley Town Hall and St. John the Baptist Church are also within 2 miles (3 km).

What's nearby

  • Manor Royal Business Park - 1 min walk - 0.0 km
  • County Mall Shopping Centre - 17 min walk - 1.5 km
  • Hawth Theatre - 3 min drive - 3.6 km
  • K2 Crawley Leisure Center - 4 min drive - 3.7 km
  • Tilgate Park - 5 min drive - 4.3 km

Getting around

  • Ifield Station - 4 min drive
  • Gatwick Airport (LGW) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪West Green Fish Bar - ‬17 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Efes Bbq - ‬12 min walk

About this property

Crowne Plaza London- Gatwick Airport by IHG

4-star hotel perfect for exploring Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

  • 1 building
  • 294 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Reviews

Crowne Plaza London- Gatwick Airport by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

Reviews

10/10 Excellent

Shihomi

Liked: Staff & service, property conditions & facilities, room comfort
It was really good location and convenient highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Stayed 1 night in Jul 2025

10/10 Excellent

Ann, Mornington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Gatwick. Nearby shopping and entertainment. Good facilities. Hotel has nice decor and ambiance.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Stayed just one night. Friendly efficient welcome. Comfortable room and bed. Bathroom a bit small but v clean and newly appointed. Great breakfast. Easy checkout. Recommended and would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Stuart

Travelled with family
Disliked: Property conditions & facilities
Tired in some rooms and 6am wake up from housekeeping cleaning other rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Mandana, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Christopher, Oxfordshire

Liked: Cleanliness, staff & service, amenities
Stayed here a good few times, so I know what’s available, it’s convenient to walk into town, Food and wine reasonably priced, but please look into the red wine selection by glass, I’d pay more as it’s all like liquid jam!
Stayed 1 night in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great having EV charger but not located in a suitable space
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

2/10 Terrible

Marc

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
You cannot change the air on in room, it was so hot we could not sleep properly
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

krystha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay ay Crown Plaza was very goʻd.We had an issue with the air conditioning on the first night ,where the room was too hot.We were given another room that was very acceptable.The staff were really pleasant and keen to ensure our stay at the hotel was a good experience.
Stayed 2 nights in May 2025

10/10 Excellent

JaeYeol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, stayed only 1 night. Room was clean and spacious. A little noisy at certain points, i guess the kitchen or area where trash is thrown was right outside our bathroom window. The day we were checking out they asked us on several occasions what time we planned to check out. I can understand asking once but we were asked 3 times. One point the staff member mentioned that there was no smoking in the rooms. Well that is standard in all hotels, not sure why they mentioned it the day we were leaving, thats something you do the time of check in. My husband smokes and we stepped outside many times in front of them so was very odd, almost insulting for the staff to happen to mention that to us just minutes before check out. Besides those situations the hotel met our needs but staff needs to have better communication skills
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest & most helpful staff I’ve experienced

Very comfortable stay! Close to the airport, the staff couldn’t have been better and the breakfast in the morning is very good. Will stay here before any flights from Gatwick now!!
Stayed 1 night in May 2025

10/10 Excellent

Adedapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

krystha

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are good
Stayed 1 night in Apr 2025

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and convenient for the airport. The only reason I have for marking it down a star is that the air conditioning just didn’t work throughout the hotel. We asked for a fan in the room as it was so hot which was provided quickly. When I mentioned it again at check out I was advised they have to set the temperature throughout the entire hotel. Apparently the week before when it was cooler people were too cold so they turned the temperature setting up. Surely each room should be able to individually control the temperature? This is the UK and temperatures fluctuate. There’s a control panel on the wall yet it does nothing. Please sort it out, people don’t pay £150-£200 for a room to not be able to sleep.
Stayed 1 night in Apr 2025

8/10 Good

Marvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025