Ratings based on 121 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
Room roofing was leaking and floor is full of water, could not able to sleep, no heating in the room, no hand wash , no drinking water, said to drink from toilet pipe , total horrible situation and please don’t go and do not book Dial house hotel, in Crowthorne , complied to manager, no response
by A traveller
Posted Jan. 25, 2024 on Expedia
The host was very helpful and pleasant, room, parking,
Location was great,
Walls a bit thin and bed not the most comfortable unfortunately
by A traveller
It neefs inprovement
Posted Jan. 23, 2024 on HotelsWe were guven a cold room for the night. I walked in the cold to look for manager as the phone waa not working. He finally gave us a mobike electric heater which would not heat the big poirly cleaned room in the back. One of the radiators was not working. Thevothercwent cold shorrly before midnight as they put off heating.
We didnt showr that night and in the morning too as the shower had cold icy water. It was my secinf time to use this hotel. The furst time i lost my perfunlme when i forgot my box in the lounge.
Overrall, its not value for money and i will not be going back there.
Comment from Hotel Management
Jan. 23, 2024 by sunny, Hotel Management
Hi Mr Kepha i m surprised to see your coments we provided a heater because the Hotel was empty thats why it was not worth to turn on the central heating for one room ..and you forgot your bag in the lobbey an no body knew about that and after 12 hours we put your bag at safe place next day you called us and told us that you forgot your bag here and after you recieved your bag you claimed that your perfume is not there Sir i was in your room and your room was warm enugh and water was absoloutey fine and you didn tell us about anything when you was here Sir if you dont complain when you was here how can we help you .THanks anyway..
by A traveller
Posted Jan. 1, 2024 on Expedia
Simple, quiet hotel
by A traveller
Posted Dec. 16, 2023 on Expedia
by A traveller
Posted Dec. 6, 2023 on Expedia
I have stayed here multiple times. Cheapest in area. Good staff.
by A traveller
Good value
Posted Nov. 10, 2023 on HotelsAll good. Good value. Recommended
by A traveller
Posted Oct. 28, 2023 on Hotels
by A traveller
Posted Oct. 17, 2023 on Expedia
7 night stay. Bed linen never changed, shower drain blocked for 2 days, towels only changed once and only when asked. Have a bar and restaurant but nobody ever used them. Staff around only occasionally checked out by leaving the room key on a locked office door. 3 times I returned to the room to find the door not closed completely.
by A traveller
Poor
Posted Oct. 17, 2023 on HotelsPaid for a double bed got two single beds pushed together very uncomfortably
