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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Japanese garden
Property amenity
Bar (on property)
Desk, blackout drapes, soundproofing, iron/ironing board
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
800 South Route 31, Crystal Lake, IL, 60014
  • Place, Three Oaks Recreation Area
    ‪14 min walk‬
  • Place, Regal Crystal Lake Showplace
    ‪18 min walk‬
  • Place, Crystal Court Shopping Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Crystal Lake

In shopping district.Within 2 miles (3 km) of this Crystal Lake hotel, you'll find Three Oaks Recreation Area and Regal Crystal Lake Showplace. Crystal Court Shopping Center and Revolution Patient Portal are also within 3 miles (5 km).

What's nearby

  • Three Oaks Recreation Area - 14 min walk - 1.2 km
  • Regal Crystal Lake Showplace - 18 min walk - 1.5 km
  • Crystal Court Shopping Center - 3 min drive - 3.2 km
  • Six Flags Great America - 41 min drive - 50.0 km
  • Naval Base Great Lakes - 41 min drive - 48.6 km

Getting around

  • Cary Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪Portillo's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3-star guestrooms with free WiFi
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21869 square feet (2032 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Crystal Lake hotel.

  • 197 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 21869 sq ft of conference space
  • 2032 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

This Crystal Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Similar properties

Lobby
Country Inn & Suites by Radisson, Crystal Lake, IL
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $148
CA $167 total
includes taxes & fees
Dec 9 - Dec 10
Country Inn & Suites by Radisson, Crystal Lake, IL

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Nw Lk Conv
Holiday Inn Nw Lk Conv Hotel
Holiday Inn Nw Lk Conv Hotel Crystal Chicago Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr

Reviews

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good space for family gatherings
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Kimberly, Crystal Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed in our stay this time. The front desk staff was not very nice and be prepared if there are multiple weddings and your staying above the entrance, they have ZERO noise control! So people can party all night and no one cares!
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort

Great stay!

I don’t understand the amount of bad reviews I see on other search engines, because I had a great stay! The lobby smelled good, the staff was friendly especially Natasha (SP?) at the front desk. My room and was extremely comfortable and I felt very comfortable being a solo traveler. The pool area is also very nice! I’ll be back 🙂
Stayed 1 night in Aug 2025

8/10 Good

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Elioenay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

PHILIP

Disliked: Staff & service, property conditions & facilities
Room refrigerator legs broken. Several Room electrical outlets powered by hidden power strip. GFCI tripped and lost power to TV, lamps, outlets. Front desk failed to follow up on repairs and power still out upon return to room 12 hours later. Offered 2 free drinks and upon attempting to redeem at bar, found out the beer tap had been broken for 2 weeks.
Stayed 3 nights in Aug 2025

8/10 Good

Daina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jul 2025

2/10 Terrible

Chris

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
This hotel isn't worth anywhere near the amount they charge. It's an old hotel very cheaply "updated" with cheap peeling wallpaper and the front of our sink base was literally falling off. The corners of the floor are cracked and delaminating. The staff was ok but the grounds aren't well kept and it's noisy. The beds are also some of the most uncomfortable I've ever slept in. Woke up with a headache and stuffy nose from the room. Definitely not worth it. Left me wanting my money back.
Front of the sink is literally falling off
More dirty corners and delamination
Dirty corners
Wallpaper peeling
Stayed 1 night in Aug 2025

8/10 Good

Anna

Stayed 6 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Henry, Milwaukee

Travelled with family
The hotel was nice clean pool, there were some issues like in the bathroom exposed wires, and the food was overpriced to the quality. Lots of places to relax around the hotel inside and out. To far to walk to shopping and food, but was a very quick car ride to lots of food options
Stayed 3 nights in Jul 2025

8/10 Good

patty, Noblesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our friends home. wallpaper in our room had bleach looking lines running through it. looks like someone sprayed something on the wall and it took the color out of the paper. wish the fins on the air conditioner moved my feet were freezing as the air blew across them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Baron

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

james

Travelled with family
Nice people old hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Feliks

Disliked: Amenities
They bath room floors are coming up. Bathroom not clean
Stayed 1 night in Jul 2025