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Hotel Italia Cuenca - Tranvía Centro y Aeropuerto

3.5 star property
3.5-star hotel near Calderon Park, connected to a rail/subway station

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Photo gallery for Hotel Italia Cuenca - Tranvía Centro y Aeropuerto

Deluxe Room
Dining
Lobby
Exterior
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
AV. HUAYNA CAPAC, AV. ESPAÑA, Cuenca, CUENCA
  • Place, Calderon Park
    ‪14 min walk‬
  • Place, New Cathedral of Cuenca
    ‪15 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪17 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Standard Single Room, 1 Double Bed, Non Smoking

Standard Single Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Triple Room, Non Smoking, City View

Premium bedding, desk, laptop workspace, blackout drapes

Family Triple Room, Non Smoking, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Single Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Executive Single Room, 1 Queen Bed, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Cuenca

Heart of Cuenca.You'll find Calderon Park and New Cathedral of Cuenca within 2 miles (3 km) of this hotel. Río Tomebamba & Calle Larga and Alejandro Serrano Aguilar Stadium are also within 2 miles (3 km).

What's nearby

  • Plaza Rotary Market - 9 min walk - 0.8 km
  • Calderon Park - 14 min walk - 1.2 km
  • New Cathedral of Cuenca - 15 min walk - 1.3 km
  • Río Tomebamba & Calle Larga - 17 min walk - 1.5 km
  • Alejandro Serrano Aguilar Stadium - 10 min drive - 1.9 km

Getting around

  • Gaspar Sangurima Tram Station - 5 min walk
  • Luis Cordero (Hermano Miguel) Station - 11 min walk
  • Cuenca (CUE-Mariscal Lamar) - 3 min drive

Restaurants

  • ‪Guajibamba - ‬9 min walk
  • ‪Balcon Quiteño - ‬8 min walk
  • ‪Monte Bianco San Blas - ‬8 min walk
  • ‪Coffee Lovers - ‬9 min walk
  • ‪Sanduches de Doña piedad - ‬11 min walk

About this property

Hotel Italia Cuenca - Tranvía Centro y Aeropuerto

3.5-star hotel near Calderon Park, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Italia Cuenca - Tranvía Centro y Aeropuerto. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Cuenca hotel is smoke free.

  • 40 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Italia Cuenca - Tranvía Centro y Aeropuerto offers 40 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 6.20 for adults and USD 6.20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 6.20; reservation required
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.20 for adults and USD 6.20 for children
  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: USD 5 per night
  • Hosted evening meal: USD 6.20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and PayPal. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Italia Cuenca

Italia Cuenca

Hotel Hotel Italia Cuenca

Cuenca Hotel Italia Hotel

Italia

Hotel Hotel Italia

Hotel Italia Hotel

Hotel Italia Cuenca

Hotel Italia Hotel Cuenca

Frequently asked questions

How close is Hotel Italia Cuenca - Tranvía Centro y Aeropuerto to the airport?

Hotel Italia Cuenca - Tranvía Centro y Aeropuerto is 1 mi (3-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto on Jun 7, 2026 start from CA $40, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Italia Cuenca - Tranvía Centro y Aeropuerto have an airport shuttle?

Hotel Italia Cuenca - Tranvía Centro y Aeropuerto offers an airport shuttle 24 hours a day, on request, for a charge of USD 10 per vehicle, one-way.

Does Hotel Italia Cuenca - Tranvía Centro y Aeropuerto offer free breakfast?

Free breakfast isn’t provided at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto, but continental breakfast is offered for a fee of USD 6.20 for adults and USD 6.20 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto?

No, there is no casino at this hotel.

What time is check-in at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Italia Cuenca - Tranvía Centro y Aeropuerto?

Free parking is not available at this hotel. Valet parking is available for USD 5 per night.

Does Hotel Italia Cuenca - Tranvía Centro y Aeropuerto have a pool?

Hotel Italia Cuenca - Tranvía Centro y Aeropuerto does not have a pool.

Does Hotel Italia Cuenca - Tranvía Centro y Aeropuerto have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Italia Cuenca - Tranvía Centro y Aeropuerto have a spa?

There are no spa services available at this hotel.

How close is Hotel Italia Cuenca - Tranvía Centro y Aeropuerto to downtown Cuenca?

Hotel Italia Cuenca - Tranvía Centro y Aeropuerto is 0.7 mi away from Cuenca.

Hotel Italia Cuenca - Tranvía Centro y Aeropuerto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Clran room, elevator, friendly staff, valet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and nice. A number of staff are bilingual and they helped us with our bags.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on a traffic circle so there is some traffic noise; but it dies down at night.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tooru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの対応はとてもフレンドリーで気持ちよかった。

チェックイン当日時間前の朝８時に着いて荷物のみをフロントに預けようと思って尋ねたとろろ部屋の用意が出来ているので追加料金無しで部屋に入れてくれた。チェックアウトも１２時が決まりでしたがバスの都合で午後７時頃迄部屋にいれるか尋ねたとろろ追加料金無しでOKとのことでした。フロントの男性も女性も常に笑顔で接してくれて気持ち良かったです。朝食も美味しいく品数も沢山というわけではありませんが十分な量と味でした。部屋のバスタブは私の使い方がわからなかったかもしれませんが下側の水栓からお湯が出なくてシャワーから湯槽にお湯を張りました。部屋は清潔に保たれて良かったですが、スリッパが無かったので次回はスリッパを持参する予定です。クエンカの街はキレイでゴミも少なく世界遺産に登録されているように中世のスペイン風の建物が残っている街でした。
Stayed 1 night in Aug 2024
Verified

8/10 Good

MARLON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena

Muy buena
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Romel

Liked: Staff & service
El hotel es viejo, y al estar cerca del terminal terrestre lo hace ruidoso. Las ventanas no cierran bien y entra frío. No me gustó en general. Relación precio y comodidad le daría 2,5 estrellas. Espero mejoren sus instalaciones.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Monica

Mejorar la calidad del desayuno
Stayed 3 nights in Feb 2024
Verified

8/10 Good

lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Está un poco deteriorada pero el servicio es muy bueno
Stayed 2 nights in May 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport.Nice free morning breakfast till 10am.Extremely helpfull and corteous staff.Good hotel restaurant.Hotel centraly located,close to the historic district.Safety deposit box available at front desk. I didn't like the fact the room had very little comfort to sit down to relax or watch tv,other than laying in bed.Property always clean.
Stayed 11 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Publicidad engañosa.. La información es diferente la que promocionan a la que se recibe.. Instalaciones.. Sin closet.. Para colocar la ropa. Etc. Etc.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

JOSE LUIS

Disliked: Room comfort
Estaba limpio, las cortinas no tapan la luz en la noche, la comida fue buena, para el desayuno me toco esperar un poco, pero lo que menos me gusto fue el parqueadero, que esta retirado del hotel y en la noche parece ser una zona un poco riesgosa
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception super friendly and went out of their way to help us out and get us to the Airport in view of the strikes etc. muchas muchas Gracias. Nota 10!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, and great staff and service! Thumps up for Hotel Italia!
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Very helpful and friendly staff

The good thing about this hotel is the friendly staff, which try to help you in any way. The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

RonB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly staff- a nice safe area - breakfast til 10 (I’m not fond of many have a 9AM deadline). Also clean & spacious room. This kind of hotel would cost 3 times more where I’m from but I digress-Cuenca historical center close walk. I will stay @ Hotel Italia again.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

masahiro

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Stayed 7 nights in Dec 2025
Verified

8/10 Good

Juan

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Magaly

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Oswaldo Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Floridalma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020