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Hotel Valgus

Property class: 3.5
3.5-star Mediterranean hotel in Downtown Cuenca

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Photo gallery for Hotel Valgus

A dining table with a bottle of wine, a glass, and a plate of food.
A hotel room with a large window, a bed with multiple pillows, a dining table with breakfast, and a view of the city.
A woman relaxing in a large, freestanding bathtub filled with bubbles, surrounded by a wicker basket with towels and toiletries.
A modern hotel lobby with seating areas, a reception desk, and artwork on the walls.
A hotel room with two beds, a desk, a chair, and a TV.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Fray Vicente Solano 4-31, y Florencia Astudillo, Cuenca, 010202
  • Place, Río Tomebamba & Calle Larga
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪12 min walk‬
  • Place, Calderon Park
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Ensuite, City View

A modern hotel room with two beds, a large window with a city view, and a round table with a vase of flowers.

Standard Double Room, 1 Bedroom, Ensuite, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ensuite, City View

A hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Suite, 1 King Bed, Ensuite, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Queen Bed, Ensuite, City View

A hotel room with a bed, breakfast table with fruit, and a city view.

Standard Single Room, 1 Queen Bed, Ensuite, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room, 1 Bedroom, Ensuite, City View

A hotel room with three beds arranged in a row, a wooden floor, and a door on the left.

Standard Triple Room, 1 Bedroom, Ensuite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the area

Cuenca

Downtown Cuenca stay.At this Downtown Cuenca hotel, you'll be within a 5-minute walk of Cuenca Municipal Planetarium and Alejandro Serrano Aguilar Stadium. Inter-American Center of Popular Arts and Río Tomebamba & Calle Larga are also within half a mile (1 km).

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
  • University of Cuenca's Orchid Garden - 10 min walk - 0.9 km
  • New Cathedral of Cuenca - 12 min walk - 1.0 km
  • Calderon Park - 12 min walk - 1.0 km

Getting around

  • CREA (Av. México) Tram Station - 5 min drive
  • 14n - Antonio Borrero Station - 17 min walk
  • Cuenca (CUE-Mariscal Lamar) - 14 min drive

Restaurants

  • ‪Zircus - ‬5 min walk
  • ‪Golden Prague Pub - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Café Del Parque - ‬4 min walk
  • ‪Noé sushi bar - ‬6 min walk

About this property

Hotel Valgus

3.5-star Mediterranean hotel in Downtown Cuenca
Hotel Valgus offers its guests a hot tub, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Valgus. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

  • 1 building
  • 30 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Hotel Valgus offers 30 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated accommodations have separate dining areas and include desks. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:30 AM to 6:30 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Hot tub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (65 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • LED lighting
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
This property enforces quiet hours from midnight to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Valgus Hotel Cuenca
Valgus Hotel
Valgus Cuenca
Hotel Valgus Hotel
Hotel Valgus Cuenca
Valgus Hotel Suites
Hotel Valgus Hotel Cuenca

Frequently asked questions

How close is Hotel Valgus to the airport?

Hotel Valgus is 3.2 mi (14-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Valgus?

As of Sept 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Valgus on Sept 18, 2026 start from CA $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Valgus have an airport shuttle?

Hotel Valgus offers a free airport shuttle, available from 7:30 AM to 6:30 PM on request.

Does Hotel Valgus offer free breakfast?

Hotel Valgus offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Valgus?

No, there is no casino at this hotel.

What time is check-in at Hotel Valgus?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs USD 35 (subject to availability).

Is there free parking at Hotel Valgus?

This hotel offers free self parking.

Does Hotel Valgus have a pool?

Hotel Valgus does not have a pool.

Does Hotel Valgus have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Valgus have a spa?

There are no spa services available at this hotel.

How close is Hotel Valgus to downtown Cuenca?

Hotel Valgus is 0.5 mi away from Cuenca.

Hotel Valgus Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Osmin

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, and great customer service.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Services
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a disco and a soccer stadium so extremely noisy on wekend days and nights.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Reina Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia la paso increible. La.habitacion estuvo impecable en su limpieza y orden, su personal amable y atento. Me contaron que el.desayuno estuvo delicioso y variado, su ubicacion esta muy conveniente si quieren disfrutar del Centro de Cuenca puedes llegar caminando unos minutos Me encanto haberles reservado este hotel. Les quedo muy agradecida
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

LUIS OSWALDO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Se paga los costos totales del hotel a expedía pero cuando llegamos al hotel, ellos nos cobran otros impuestos que ya están cancelados.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Todo
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Mal mantenimiento de las instalaciones
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, habitación amplias y bonitas, pero lamentablemente la cama muy dura, y las almohadas planas y duras a mas que una discoteca cerca que no deja dormir. El desayuno es buffet básico
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

ignacio

Habitacion el ultimo piso, ruidosa...imposible dormir. Gracias😡
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Maria

Liked: Cleanliness, amenities
Lugar céntrico, limpio, los empleados muy buenos. No me gustó el ruido por las noches
Stayed 3 nights in May 2025
Verified review

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Está en una calle con mucho tráfico, me asignaron una habitación que da hacia la calle y me molestó el paso de los autos a la madrugada, solicité una habitación con cama matromonial y me dieron una con dos camas, las almohadas en pésimo estado.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

ANA PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
Nadie me recibió y no me dieron instrucciones para parquear, y luego q fui a recepción me indicaron insistentemente q vaya a ver las placas del carro en el subsuelo 2, tuve q decirle q me deje instalarme y bajaba a hacerlo y luego nuevamente me insistió
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Realmente no tuve experiencia en el hotel porque al llegar estaba cerrado, se mantuvo cerrado desde la pandemia. Expedia no puso ese status en la página.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Todo muy bien , lugar cerca de todo , desayuno excelente , mejoraría el sistema de tv
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y excelente atención , desayuno variado y rico
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

BLAGOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien en general, muy buena atención de todo el personal. Los felicito.
Stayed 2 nights in May 2019
Verified review

8/10 Good

SantiagoNavarro

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the pillows and the lack of air condition. Outside that everything was O.K.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendable ya sea para viaje de placer o negocios.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

ELOY

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Me fue bien pero hubo gente ruidosa la madrugada que estuve hospedado, y no pude conseguir hablar con Recepcion porque nadie contestó. Esa sería mi única queja ya que no pude dormir tranquilo.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel center of everything

Hotel next to stadium and minutes from commercial and nightlife area. Only issue was traffic noise at night when sleeping due to close proximity to busy street.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
the free breakfast was poor by any standard
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very fine, unfortunately a very large and loud music festival right down from my window ruined the night.
Verified review

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en Cuenca

Personal muy amable y gentil
Verified review

8/10 Good

up and out

Liked: Cleanliness, staff & service, property conditions & facilities

Close to historic Cuenca - staff was unbelievable

Great hotel close to Historic Cuenca, staff was excellent and accommodating above and beyond normal. Room was spacious with great views. Hotel was very tastefully contemporary and felt safe. Only minor complaint was mattress was stiffness. I like a firm mattress but these were firmer than usual. I would still return to hotel though.