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Hai Au Boutique Hotel & Spa

Property class: 3
3-star spa hotel near Central Market Hội An

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Photo gallery for Hai Au Boutique Hotel & Spa

A two-story building with a sign indicating a 100% Best Value Price Guarantee.
A person at a barista station with a coffee machine and a red beverage container.
A hotel with a yellow facade, outdoor seating area with wicker furniture, and a sign reading "HAI AU Boutique Hotel".
A swimming pool with lounge chairs and umbrellas, surrounded by greenery and a mural.
A hotel room with a bed, bedside lamps, a nightstand, a potted plant, and a door.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
576 Cua Dai Street, Hoi An, Da Nang
  • Place, Hoi An Cloth Market
    ‪7 min walk‬
  • Place, Central Market Hội An
    ‪8 min walk‬
  • Place, Hoi An Museum
    ‪10 min walk‬
  • Airport, Da Nang Intl. Airport (DAD)
    ‪56 min drive‬

Room options

About the area

Hoi An

Heart of Da Nang Municipality.Within a 10-minute walk of this Hoi An City Centre hotel, you'll find Central Market Hội An and Precious Heritage Art Gallery Museum. Tran Duong House and Assembly Hall of the Chaozhou Chinese Congregation are also within half a mile (1 km).

What's nearby

  • Hoi An Cloth Market - 7 min walk - 0.6 km
  • Central Market Hội An - 8 min walk - 0.7 km
  • Quan Cong Temple - 8 min walk - 0.7 km
  • Hoi An Museum - 10 min walk - 0.9 km
  • Hoi An Night Market - 17 min walk - 1.4 km

Getting around

  • Ga Thanh Khe Station - 29 min drive
  • Da Nang Intl. Airport (DAD) - 51 min drive

Restaurants

  • ‪Anantara Hoi An Resort - ‬5 min walk
  • ‪Art Space - ‬4 min walk
  • ‪Riverside Café - ‬6 min walk
  • ‪cơm gà an hiền - ‬5 min walk
  • ‪Mỳ Quảng Ông Hai - ‬5 min walk

About this property

Hai Au Boutique Hotel & Spa

3-star spa hotel near Central Market Hội An
Hai Au Boutique Hotel & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Hai Au Boutique Hotel & Spa. A roundtrip airport shuttle and a train station pick-up service are available for a fee.

This 3-star Da Nang Municipality hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hai Au Boutique Hotel & Spa offers 41 air-conditioned accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 15 2026 to December 31 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from August 15 to December 31:
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge
  • Laundry facilities
  • Parking area
  • Spa
The property will be renovating from August 8 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Swimming pool

Alternate facilities are located offsite and include:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hai Au Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 250000.0 per day.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

How close is Hai Au Boutique Hotel & Spa to the airport?

Hai Au Boutique Hotel & Spa is 18.1 mi (51-min drive) away from the Da Nang Intl. Airport (DAD) airport, the closest popular airport to the property.

Does Hai Au Boutique Hotel & Spa have an airport shuttle?

Hai Au Boutique Hotel & Spa offers an airport shuttle.

How close is Hai Au Boutique Hotel & Spa to the beach?

This hotel is 11.9 mi (31-min drive) from My Khe Beach and 2.6 mi (15-min drive) from Cua Dai Beach. Don't forget your sunscreen!

Does Hai Au Boutique Hotel & Spa offer free breakfast?

Hai Au Boutique Hotel & Spa does not offer free breakfast.

Is there a casino at Hai Au Boutique Hotel & Spa?

No, there is no casino at this hotel, but Crown Games Club (22-min drive) is nearby.

What time is check-in at Hai Au Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hai Au Boutique Hotel & Spa?

Free parking is not available at this hotel.

Does Hai Au Boutique Hotel & Spa have a pool?

Hai Au Boutique Hotel & Spa features an outdoor pool. One of the pools is closed seasonally each year from August 15 to December 31. The property will be renovating the pool from August 8 2026 to December 31 2026 (completion date subject to change).

Does Hai Au Boutique Hotel & Spa have a restaurant?

Yes, there is a restaurant on site. One of the dining venues will be closed seasonally each year from August 15 to December 31. The property will be renovating one of the dining venues from August 8 2026 to December 31 2026 (completion date subject to change).

Does Hai Au Boutique Hotel & Spa have a spa?

This hotel has a spa, which features massages, body scrubs, and mani/pedis.

How close is Hai Au Boutique Hotel & Spa to downtown Da Nang Municipality?

Hai Au Boutique Hotel & Spa is 0.4 mi away from Hoi An.

Hai Au Boutique Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 443 reviews
Rating 8 - Good. 159 out of 443 reviews
Rating 6 - Okay. 41 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 5 out of 443 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the hotel was very close to restaurants and boutiques
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was a very good size and very clean. The hotel is within a short walk of all major attractions and is in a safe area. Hing and Helen and their staff could not have been more helpful or welcoming.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here. A jewel! Excellent location. Awesome garage parking. Awesome staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good friendly people
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un rafraîchissement svp

Le personnel est très aidant. Nous sommes à notre troisième réservation à cet hôtel. Mais je dois dire que cet hôtel a besoin de rafraîchissement. Un peu de peinture. Cet hôtel est très bien situé. Nous l’aimons bien
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel a besoin un peu de rafraîchissement,d’amour. Mais le personnel est aidant et sympathique
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otroligt litet mysigt hotell strax utanför gamla stan. EXTREMT trevlig personal och väldigt tillmötesgående, smidigt med kontakt via whatsapp under vistelsen och hjälpte till med resa till flygplatsen och lokala tips. Kommer definitivt bo här igen om vi kommer tillbaka!
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

朝食のレパートリーが少なくて、残念でした。
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Khách sạn ok, vị trí gần trung tâm, phòng tương đối. Tuy nhiên nhân viên LỄ TÂN RẤT THÔ LỖ, KHIẾM NHÃ,.. với khách. Nhất là cô lễ tân Hellen, dù biết khách đã có vợ nhưng vẫn cố tình lấy thông tin liên lạc và nhắn tin lẳng lơ, làm phiền khách. Thật chẳng ra làm sao!!!
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour au Hai Au Hotel

Excellent séjour avec un personnel compétent et très agreable comme Kidd le receptionniste. Le petit dejeuner était tres bon et avec beaucoup de choix. Nous reviendrons dans cet hôtel
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Staff & service
設備は古いが部屋は綺麗にされている。 スタッフは皆若く笑顔で接客してくれます。 朝食もそこそこ種類があり満足でした。 旧市街にも近く便利でした。
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bien

En general todo muy bien. El desayuno muy bueno. El staff muy servicial. Te ayudan con todos los tours o arriendo de bicicleta o moto. Lo único no tan bueno, al menos de la habitación que nos dieron a nosotros (208), es que hay mucho ruido en las mañanas (suenan teléfonos, portazos, gritos de la gente que hace aseo, hasta un gallo nos cantaba en el oído!).
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019