Ratings based on 358 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from ellicott city
Posted Dec. 7, 2023 on Expedia
by A traveller
Posted Nov. 18, 2023 on Expedia
by A traveller from Condell Park
Posted Oct. 22, 2023 on Expedia
It was convenient.
by A traveller
Enjoyable hotel
Posted Jun. 29, 2023 on HotelsGreat place to stay!
by A traveller
Posted Apr. 30, 2023 on Hotels
Comment from Hotel Management
May 3, 2023 by 대구 그랜드호텔 직원일동, Hotel Management
저희 대구 그랜드호텔를 방문해 주셔서 감사합니다언제 방문하시더라도 고객님께 편안하고 친절한 숙소로 기억될 수 있도록 늘 최선을 다하겠습니다.
by A traveller
Posted Apr. 21, 2023 on Hotels
This hotel was good maybe 10-years ago. Currently, the overall facility is too old and I cannot find the care about the room condition. It's not bad, but I won't stay here going forward.
Comment from Hotel Management
May 3, 2023 by Best regards, General Manager of The Grand Hotel, , Hotel Management
We would like to thank you for choosing The Grand Hotel, Daegu and taking your time for giving us helpful feedback through (_____).We sincerely apologize to you for giving inconvenience during your stay. Your input is very valuable to us as we continue to serve you at our best level. We will fully reflect your feedback and improve not only our quality of service and facilities but the overall procedures and strive for excellence.We look forward to welcoming you again.
by A traveller
Posted Apr. 8, 2023 on Expedia
Staff are nice and they provide 4 free water bottles in the room. The negatives are that guests aren't able to control the temperature (it was set at 26 degrees Celsius/79 degrees Fahrenheit in April). They have a small window that we can open to let some air in to cool down but no screen so bugs can easily fly in. Also, there are no plug-ins by the bed so you'll have to charge your phone far away from you when you sleep.
Comment from Hotel Management
May 3, 2023 by Best regards, General Manager of The Grand Hotel, , Hotel Management
Good morning Ms.Regina.We would like to thank you for choosing The Grand Hotel, Daegu and taking your time for giving us helpful feedback through Regina.We sincerely apologize to you for giving inconvenience during your stay. Your input is very valuable to us as we continue to serve you at our best level. We will fully reflect your feedback and improve not only our quality of service and facilities but the overall procedures and strive for excellence.We look forward to welcoming you again.
by A traveller
Posted Feb. 8, 2023 on Expedia
Boiler was being replaced which caused rust water. This was not told at chk in n no notices in the room. Staff was also unaware n could not adequately explain nor adjust. Its management’s fault for not communicating to staff n guests
by A traveller
Posted Jan. 28, 2023 on Expedia
Staff not so friendly n looks like mindless Millennials on hourly wages. Sign of the times
Comment from Hotel Management
Mar. 3, 2023 by 대구 그랜드호텔 직원일동, Hotel Management
Good morning Mr. Thomas,We would like to thank you for choosing The Grand Hotel, Daegu and taking your time for giving us helpful feedback through Thomas .We sincerely apologize to you for giving inconvenience during your stay. Your input is very valuable to us as we continue to serve you at our best level. We will fully reflect your feedback and improve not only our quality of service and facilities but the overall procedures and strive for excellence.We look forward to welcoming you again.Best regards,General Manager of The Grand Hotel, Daegu.
by A traveller from Condell Park
Posted Jul. 29, 2022 on Expedia
Room dirty, tv cabinet dirty, fridge not working properly, doom service menu very limited and blinds falling apart. Staff friendly enough though.
Comment from Hotel Management
Aug. 14, 2022 by 대구 그랜드호텔 직원일동, Hotel Management
먼저 고객님께 실망감을 느끼게 해드려 정말 죄송합니다.
호텔을 찾아 주시는 모든 고객님들의 하루 동안 쌓인 피로를 해소하는 공간인 객실의 청결 부분은 항상 제일 중요시 생각하며, 지속적으로 부족한 부분은 개선해 나가고 있습니다.
고객님께서 남겨 주신 후기 말씀은 담당 부서로 전달하여 조속히 개선하여 좋은 서비스로 보답할 수 있도록 하겠습니다.
끝으로 저희 호텔을 찾아 주시고 후기 말씀 남겨 주셔서 감사드립니다.
대구 그랜드호텔 직원일동
