Note fondée sur 85 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
91 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 déc. 2023 sur Hotels
5 sur 5
par un voyageur

Aweasom!!

Publié le 4 mars 2024 sur Hotels
직원들의 친절함과 Room condition 이 아주 좋았습니다. 조식 뷔페도 훌륭했습니다. 가족 여행으로 와도 좋은 호텔입니다.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Amber, Gestion de l’hôtel
Thank you so much for the feedback. We take all comments seriously and we will continue to train our breakfast crew to satisfy our guests needs.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 mars 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 31 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2023 par JULY, Gestion de l’hôtel
尊敬的客人您好,欢迎您光临大连盛捷天城服务公寓,很高兴酒店的每一个环节都得到您的认可,通过您细致入微的描述,可以感受到这次入住给您带来的幸福感,宾至如归,超越期望,打造像家一样的温暖舒适的环境,是我们一直所遵循的承诺和追求的目标,感谢给予我们的真挚好评,我们真诚期待您的下次光临。
5 sur 5
par un voyageur

Publié le 12 août 2023 sur Expedia
スタッフの対応、ホテルの設備、満足です。安心して宿泊することができました。
Commentaires de Gestion de l’hôtel
31 août 2023 par JULY, Gestion de l’hôtel
サマセットごSomerset利用いただきまして、真にありがどうございます。うちの設備に対してよい評価いただきまして、スタッフ一同感謝申し上げます。まだ、お越しを待ちしております。
5 sur 5
par un voyageur

Publié le 29 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2023 par JULY, Gestion de l’hôtel
非常感谢您入住大连盛捷天城服务公寓并对于公寓设施及服务给予高度的肯定和赞扬,这将激励我们的每一名员工再接再厉从而为住客提供更好的服务。期待您再次莅临盛捷从而让我们为您提供更好的居住体验。
3 sur 5
par un voyageur

Close to Japanese and Korean restaurants

Publié le 7 nov. 2021 sur Hotels
If you wanted to live close to nice restaurants in Dalian, this hotel is a good choice for your stay. It is near quite a few great Japanese and Korean restaurants. Other from that, it is a overpriced one.
Commentaires de Gestion de l’hôtel
3 déc. 2021 par july, Gestion de l’hôtel
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
3 sur 5
par un voyageur

Smelly room with really bad breakfast

Publié le 7 nov. 2021 sur Hotels
I was attracted by the brand of Somerset; however this hotel is not worth the money. The room was smelly, and the breakfast was quite disappointing, with vey little choice and low food quality.
Commentaires de Gestion de l’hôtel
3 déc. 2021 par july, Gestion de l’hôtel
It was a great pleasure having you stay at Somerset Grand Central Dalian. Thank you for sharing your feedback about your stay experience with us on November 7. At Somerset Serviced Residences, we usually provide Continental Breakfast and supplement it with two or more hot dishes or egg stations. Also We have noted your feedback in regards to breakfast hour. We constantly review our selections and offerings in breakfast to meet the needs of our guests. We sincerely regret that you did not enjoy the Continental Breakfast selection. Please be assured that we will convey your feedback to our breakfast service team and shall work towards an improvement. Once again, we hope to be able to welcome you again and have another opportunity to serve your better
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 27 nov. 2020 sur Hotels
5 sur 5
par un voyageur

Publié le 24 déc. 2019 sur Hotels
이번이 두번째였는데 기존에 가봤던 인파인, 카렌보다 방 크기, 컨디션, 기타시설등은 더 좋다고 생각되네요. 특히 수영장과 헬스장이 좋습니다. 프런트 직원은 영어가 가능하고 친절하나 그 외 직원들은 나쁘지는 않습니다. 청소 하시는 분이 아침 일찍 벨을 누르고 문을 두드리고 들어오니 늦잠 주무실 분들은 꼭 방문에 들어오지 말라고 표시하시구요. 조식은 카렌,인파인,서머셋 순서라고 생각됩니다. 한국 사람들은 별로 먹을 것이 없어요. 재이용 의사 충분히 있습니다.
Commentaires de Gestion de l’hôtel
31 déc. 2019 par JULY, Gestion de l’hôtel
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.