2/10 Terrible
Susan
Travelled with group
Nov 22, 2025
The hotel clearly advertises that it provides a free shuttle to and from the airport. That is the only reason I booked this hotel, but it did not provide the shuttle in either direction. The shuttle driver was “unavailable” both times a ride was needed. The hotel name even mentions the airport. FALSE ADVERTISING! I had to pay for my own transportation. Either provide a free shuttle or take that amenity off of the hotel description. Travelocity should just take it off regardless. When you’re dealing with a cancelled flight, the last thing needed is dealing with a hotel that does not provide the service it advertises. Shameful.
Susan
Stayed 1 night in Nov 2025






































