Ratings based on 629 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 25, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Bed was too short!!!
Posted Mar. 17, 2024 on HotelsWe requested a king. The bed was the size of a queen or a little larger and our feet hung over the end of bed. I’m only 5’8. We had to call for towels after returning on the second day of stay. No free breakfast at this hotel.
Comment from Hotel Management
Mar. 18, 2024 by Maritza, Hotel Management
Dear valued guest,Thank you for taking the time to share your thoughts regarding these issues. I appreciate you bringing it to our attention. I will share your message and concerns with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
by A traveller
Posted Mar. 11, 2024 on Expedia
This hotel came through for us at the last minute after another booking fell through, super convenient and nice!
Comment from Hotel Management
Mar. 13, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Posted Mar. 11, 2024 on Hotels
The staff and service received. The room was comfortable and spacious.
Comment from Hotel Management
Mar. 13, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Posted Feb. 1, 2024 on Expedia
Temperature control is horrible and it just wasn't an issue with a single window unit. Both of the units in my 2-room suite had issues and another one of my co-workers complained of the same problem in their room too.
My room was towards the pool with an outdoor firepit. I kept trying to make sure my window was fully closed because the people sitting down at the fire were so loud as I was trying to go to sleep.
The elevators and room number signage is super annoying because there are two separate elevator banks, but the room number range doesn't include all rooms on the floor. It left me confused and had to return to the front desk to be told I needed to go up the OTHER elevator. Come to find the next morning that the two sides of the building are connected and I could have gotten to my room the first time if the stupid sign had indicated that my room number did exist.
No water bottles in my room and the coffee maker took a scavenger hunt to find. Why hide it? Only one packet of regular coffee too. Also had to go on a wild goose chase for the hair dryer.
No continental breakfast even though most other Marriott properties in the area do. Annoying to have to buy even coffee when paying $200 for a crappy hotel room.
Comment from Hotel Management
Feb. 1, 2024 by Maritza, Hotel Management
Dear Valued guest,Thank you for taking the time to share your thoughts regarding these issues.I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.
by A traveller
Posted Jan. 25, 2024 on Expedia
Will definitely be my go to hotel whenever I’m in the area. Front desk lady was so accommodating. Go COWBOYS!
Comment from Hotel Management
Jan. 26, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Review
Posted Jan. 4, 2024 on HotelsStaff was fantastic super nice and helpful, the room was nice but the bathroom need updated. Lobby and bar areas were also nice. Easy location to highways.
Comment from Hotel Management
Jan. 26, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Maritza, Hotel Management
Thank you!
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 5, 2024 by Maritza, Hotel Management
Thank you!
