Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2022 par M, Gestion de l’hôtel
Dear Richard,
We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.
Sincerely,
Management Team
par un voyageur
Pas terrible
Publié le 24 mai 2018 sur HotelsPas d’eau chaude au lavabo ! Le rideau de douche était noir de moisissure sur 50cm sur la partie basse ! Les abords de l’hôtel étaient très sales ! Vieilles chaussures abandonnées ! Assiettes et gobelets ! Et tapis de mégots de cigarettes ! La porte au bout du couloir faisait trembler toute la chambre à chaque fois que quelqu’un s’en servait car rien pour atténuer la fermeture ! Ça claquait très fort tout simplement ! Piscine très bien ! Petit déjeuner à 8h pratiquement plus rien ! Et après 40 mn toujours pas réapprovisionné !
Recommandé
pour Tout le mondepar un voyageur
Days Inn Garland West,Dallas,Tx
Publié le 19 janv. 2015 sur ExpediaL'hotel est tres bien, nous avons été a cet hôtel 4 nuits, le déjeuner pourrait être mieux, un matin nous avons eu un déjeuner congelés(omelette en forme de crêpes) nous sommes quand même satisfait,
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par M, Gestion de l’hôtel
Dear Seredia,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par M, Gestion de l’hôtel
Dear Shaina,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par M, Gestion de l’hôtel
Dear Jose,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Overall. You get what you pay for. So not stay there again
Commentaires de Gestion de l’hôtel
21 févr. 2024 par M, Gestion de l’hôtel
Dear Kyle,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely, The Management Team
par un voyageur
Publié le 18 févr. 2024 sur Expedia
the muffins where good
Commentaires de Gestion de l’hôtel
21 févr. 2024 par M, Gestion de l’hôtel
Dear Jamie,Thank you for your time and valuable review. It warms our hearts to see that your recent stay with us was delightful. We'll continue to provide exceptional experience to make every stay with us remarkable and ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team
par un voyageur
Publié le 16 févr. 2024 sur Expedia
The front desk office staff and cleaning crew are very helpful and friendly. They are always willing to help.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par M, Gestion de l’hôtel
Dear Lacy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards, The Management Team
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par M, Gestion de l’hôtel
Dear Jonathan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
