Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property
Enjoy the indoor pool at this Plano hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
Exterior
Free daily buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2001 E President George Bush Hwy, Plano, TX, 75074
  • Place, CityLine
    ‪20 min walk‬
  • Place, Interurban Railway Museum
    ‪3 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Suite, 2 Twin Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Twin Beds

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About the area

Plano

In suburbs.Within 6 miles (10 km) of this hotel, you'll find University of Texas at Dallas and Plano Convention Center. Medical City Hospital is within 9 miles (15 km) and Allen Premium Outlets is within 12 miles (20 km).

What's nearby

  • CityLine - 20 min walk - 1.7 km
  • Interurban Railway Museum - 3 min drive - 4.8 km
  • ArtCentre of Plano - 4 min drive - 5.2 km
  • University of Texas at Dallas - 7 min drive - 9.2 km
  • Galleria Dallas - 10 min drive - 21.7 km

Getting around

  • Bush Turnpike Station West - 2 min drive
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪Wildwood - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Burger King - ‬7 min walk

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Enjoy the indoor pool at this Plano hotel
Holiday Inn Express & Suites Plano East - Richardson by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

  • 122 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Reviews

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 654 out of 1006 reviews
Rating 8 - Good. 207 out of 1006 reviews
Rating 6 - Okay. 64 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

Reviews

10/10 Excellent

Nadia

Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Business traveller
Liked: Staff & service
There are finger prints on the elevator doors; dust on light fixtures in the room. They need to do a better cleaning job.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No hot water for two of the three nights we were there. Pool was shut down by the city (i picked this hotel because of the pool and ive had wonderful experiences with ihg before). No management on site. Manager did end up calling me from home, she was out sick. Engineer was out sick also. Ended up telling me hot water was fixed. I came back at 9 pm after being gone since 8am that morning to find that nothing was fixed. Still no hot water. Took manager to my room the next morning to personally show her that there was no hot water. It ended up being fixed that night when i returned, but i checked out at 3am the next morning. All i was offered was 25% off of my first night. No other compensation for having to take cold showers for two mornings. I will not be staying at an ihg hotel anymore. Rooms next to mines was propped open for my entire stay because pool have overflowed and leaked into that room and it needed to dry out. My room smelled like stale chlorine every time we entered. Terrible experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and affordable! Our room was spacious and comfortable. The breakfast was the best one we’ve ever had at a hotel. There were many choices of high quality food. The staff was friendly and helpful. We will definitely be staying again if we’re back in the Dallas area.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Ahmet, CUMMING

Travelled with family and small children
Disliked: Cleanliness
it was ok. I wouldn't stay there again. The carpets were not clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alabbas

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Kalani

Stayed 1 night in Aug 2025

10/10 Excellent

Mahavishnu

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk people are rude. We checked in mid night because of our flight delay. The person who assisted us talked to us rude and didn't answer questions. Cleanliness great. Complimentary breakfast is good.
Stayed 3 nights in Aug 2025

8/10 Good

Jesse

Stayed 2 nights in Jul 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean. Everyone polite
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Stayed 1 night in Aug 2025

2/10 Terrible

Yaser

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to noisy and smells horrible
Stayed 5 nights in Aug 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro's: Nice big rooms, the bed was very comfortable. Nice big tv. Breakfast was good, they had a large variety of items and they kept it well stocked. Hotel was easy to get to and from. We were there for doctor's appointments. Con's: Bathtub needs a bath mat, very slick hard to get out. Coffee pot didn't get the water hot. Room had a weird smell when we first entered. AC made a noise off and on all night. Even with the noise we had a good night's rest.
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here multiple times this year due to doctors appointments in the area and love how this is down the road from Methodist Richardson hospital and it’s close by to a lot of dining options. The room is also comfy as well, breakfast is great! This is a clean and safe hotel. We love coming back!
Stayed 1 night in Jul 2025

8/10 Good

Shannon, Norcross

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, bad customer service.

This is a great hotel. It is clean, the room is spacious, bed is comfortable. The location ia right next to the Georgebush tollway so make travel easier. One bad thing to say about this hotel are the front desks. No customer service whatsoever, rude and dismissive.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2025

10/10 Excellent

Donglim

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

JESSE

Stayed 2 nights in Aug 2025

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was a bad smell coming from the hallway where the elevators are. It might be because of humidity (no air conditioning in that area).
Stayed 1 night in Jul 2025

10/10 Excellent

wendwossen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like home.
Stayed 1 night in Jul 2025