Ratings based on 861 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Expedia
Great place. Will book again
Comment from Hotel Management
Feb. 28, 2024 by General Manager, Hotel Management
Hello Rachel,Thank you so much for choosing to stay with us at La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we can't wait to welcome you back.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team
by A traveller
Posted Feb. 25, 2024 on Hotels
by A traveller
Posted Feb. 25, 2024 on Expedia
by A traveller
Posted Feb. 20, 2024 on Expedia
by A traveller
Posted Feb. 6, 2024 on Expedia
It was nice, just a lot of commotion in the lobby
Comment from Hotel Management
Feb. 9, 2024 by General Manager, Hotel Management
Hello Dequita,Thank you for choosing La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln and for taking the time to share your kind review. While we are sorry there was a slight concern in the lobby, we are delighted that otherwise you had a wonderful stay. We look forward to welcoming you back any time you're heading back in our direction.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team
by A traveller
Posted Feb. 4, 2024 on Expedia
I am not a picky person about hotels, but this one was definitely a disappointment. Can't believe La Quinta allows their brand name on this place.
My major complaint was that I booked a suite that said it accommodates 6 people, but it only had one bed and a sofa bed. It slept 4. The room also only came with 5 pillows and when I asked for another I was told they didn't have any. How can I reserve a room for 6 and only get two beds and 5 pillows??!!!
This hotel is right next to nightclubs and strip clubs. It was noisy with people partying all night long. At 6am I was on my way out to the car and encountered a woman wearing nothing but a bra and a g-string coming out of the lobby.
In the daylight, I noticed that the yard in front of the hotel is extremely littered in trash. This was a non-smoking hotel but our room smelled like smoke. The people working the front desk were not competent with English to the point that they required me to write down my email address in order for them to put it in the computer. Overall, I would not recommend staying here.
Comment from Hotel Management
Feb. 6, 2024 by General Manager, Hotel Management
Hello Adam,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. Please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. That said, we pride ourselves on our spotless accommodations and great service and apologize this was not your experience. Your comments will all be reviewed with the team to ensure we are always offering our best. We are grateful for your time and wish you well as your travels continue.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team
by A traveller
Posted Jan. 29, 2024 on Expedia
I didn’t expect this kind of amazing service. It was fabulous.
Comment from Hotel Management
Jan. 31, 2024 by General Manager, Hotel Management
Hello Fauwaz,Thank you so much for your compliments! We at La Quinta Inn & Suites by Wyndham Dallas I-35 Walnut Hill Ln are ecstatic that you enjoyed the amazing service we aim for, and we look forward to delivering another fabulous experience the next time you're in town for a visit.Thank You,La Quinta Inn & Suites Dallas I-35 Service Team
by A traveller
Posted Jan. 28, 2024 on Expedia
Nice staff and a really clean building!
Comment from Hotel Management
Jan. 29, 2024 by General Manager, Hotel Management
Hello Guadalupe,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and the high standards of cleanliness we adhere to hit the mark for you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely property! Thank You,La Quinta Inn & Suites Dallas I-35 Service Team
by A traveller
Posted Jan. 27, 2024 on Expedia
There were people going in and out of rooms from 2:53 am until almost 4:00 am. It felt unsafe to check the halls at night to check what was going on and why people were going in and out of their rooms and talking. The first room we were supposed to stay in was supposed to be non-smoking but it smell of smoke. The sink stopped in the second room was broken and the bedsheets did not smell clean. The only saving grace was the staff allowing us to switch rooms when we first got there because our non-smoking room smelled like smoke. The lobby was clean and smelled good.
Comment from Hotel Management
Jan. 29, 2024 by General Manager, Hotel Management
Hello Pachia,Your feedback is welcomed and appreciated. While we regret not getting your room right the first time, we thank you for allowing us to make amends and get you better situated. Rest assured that guest safety is our top priority, and our team works with local law enforcement and City Hall to continue to make the area safer. It was a pleasure to host your time in Dallas, and we hope you enjoyed your time in the city. Thank You,La Quinta Inn & Suites Dallas I-35 Service Team
by A traveller
Posted Jan. 22, 2024 on Hotels
