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SureStay Plus Hotel by Best Western Plano

2.5 star property
Enjoy the outdoor pool at this Plano hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Meeting facility
Exterior
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
640 E Park Blvd, Plano, TX, 75074
  • Place, ArtCentre of Plano
    ‪15 min walk‬
  • Place, The Main Event
    ‪1 min drive‬
  • Place, Collin Creek Mall
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Plano

In historical district.Within 2 miles (3 km) of this Plano hotel, you'll find ArtCentre of Plano and Collin Creek Mall. The Main Event and CityLine are also within 3 miles (5 km).

What's nearby

  • Interurban Railway Museum - 13 min walk - 1.2 km
  • ArtCentre of Plano - 15 min walk - 1.3 km
  • The Main Event - 1 min drive - 3.0 km
  • Collin Creek Mall - 3 min drive - 2.3 km
  • American Airlines Center - 19 min drive - 36.8 km

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪King Buffet - ‬5 min walk
  • ‪Seapot - ‬4 min walk
  • ‪Mango Mango - ‬12 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Taco Rico - ‬9 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Enjoy the outdoor pool at this Plano hotel
SureStay Plus Hotel by Best Western Plano offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Plano. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

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  • Breakfast included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Reviews

SureStay Plus Hotel by Best Western Plano Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 103 out of 1004 reviews

Reviews

8/10 Good

joe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Hotel and friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting atmosphere and friendly staff. Great food choices in the area.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Tarick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay, quite, enjoyable.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness
The staff was very nice, hotel was clean, breakfast was typical. The hot tub didn’t work and they wanted a deposit that you weren’t told about until you arrived.
Stayed 1 night in Jul 2025

8/10 Good

Freeman, GLEN ALLEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think its renovate not long ago and everything looks good. The staff is very friendly, the room is clean and breakfast was included. Worth for the money
Stayed 1 night in Jul 2025

8/10 Good

Mallory

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not a good stay

I feel that the hotel needs to upgrade. The building is very obviously and the rooms need serious upgrade. The electrical outlets were loose in the room. The furnishings are old and worn. The clost had a mirror door. The curtains in the rooms were filthy. We didnt even wanna touch them honestly. For the price its okay. But overall I wasnt comfortable there due to conditions of rhe room. They told me that the early check in fee is 15.00 when I called before we arrived. After we arrived theu changed it to 25.00. The parking lot had trash in them and alot of sketchy people hang outside at night.
Stayed 3 nights in Jul 2025

8/10 Good

Caden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the room but the tub needed some work, the water would pool in the middle because it was so worn down.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FIVE STARS!

Great place as always
Stayed 1 night in Jun 2025

2/10 Terrible

Miles and Lowenna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID! I am not usually one to write a review good or bad. Although, I do tend to rely on them and probably should make it more of a habit. However, this is the first time, I have left a hotel early. We booked for 3 nights. Arrived the first night and check in was easy. The room was old but not too bad. It was missing the shower curtain, bath towels, and TV remote at a min. I stopped at the front desk and asked about those and was switched to a second room. It still had trash on the floor from a previous occupant. The hallway had an odor similar to that of drugs and both my son and I immediately started getting a headache. We tried to go to bed around 10pm but our new room, on the second floor, looked out over the pool area. Other guests were enjoying themselves in the pool and around it at least until midnight - I finally fell asleep at that point, exhausted enough to tune out the noise. Prior to going to bed, I passed a couple of the other guests (more likely residents) and did not feel safe. We ended up blocking the door to feel safer. Breakfast did not even look edible - we ended up going somewhere else and not risking it. We checked out and asked for a refund for the remaining 2 nights. I knew it would be hit and miss for the first night but the other was still 24hrs out. They refused - the sure stay promise is a lie! I wrote all my issues down since the desk clerk had a hard time understanding. He did not seem surprised at all and offered no apology.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 STARS🌟

Awesome place, very cozy
Stayed 2 nights in Jun 2025

2/10 Terrible

Timothy

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Lavon

Liked: Staff & service, property conditions & facilities
Very sweet , attentive staff , interior on other hand didn’t meet requirements.
Stayed 1 night in Jun 2025

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

2/10 Terrible

Melinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was filthy, hairs in the sheets, stains in couch, “beat up” furnishings.
Stayed 2 nights in Jun 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Rakesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

The room had no bath towels and hand towels when we checked in and they said they were running out of them when we asked for it. Also they charge you for water because you are not a best western member. the rooms the hallways the entrance everything is just smelly and dirty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Enjoyed it
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay!

Great
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025