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MainStay Suites Addison-Dallas

2.5 star property
Hotel near Galleria Dallas in Addison

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Photo gallery for MainStay Suites Addison-Dallas

Exterior
Lobby
Exterior
Suite, 1 Queen Bed, Non Smoking
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

Map
15200 Addison Road, Building A, Addison, TX, 75001
  • Addison Circle Park
    ‪5 min walk‬
  • Galleria Dallas
    ‪3 min drive‬
  • University of Texas at Dallas
    ‪11 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Addison

In shopping district.You'll be within half a mile (1 km) of Addison Circle Park and 2 miles (3 km) of Village on the Parkway with a stay here. Quorum Park and Mary Kay Museum are also within 2 miles (3 km).

What's nearby

  • Addison Circle Park - 5 min walk - 0.5 km
  • Village on the Parkway - 13 min walk - 1.2 km
  • Mary Kay Museum - 2 min drive - 2.2 km
  • Galleria Dallas - 3 min drive - 3.7 km
  • University of Texas at Dallas - 11 min drive - 9.6 km

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Addison Improv Comedy Theatre and Restaurant - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬12 min walk

About this property

MainStay Suites Addison-Dallas

Hotel near Galleria Dallas in Addison
WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly MainStay Suites Addison-Dallas. Free self parking is available.
  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • 32 sq m of conference space
  • Built in 2001
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch HDTV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

MainStay Suites Addison-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 999 reviews
Rating 8 - Good. 253 out of 999 reviews
Rating 6 - Okay. 176 out of 999 reviews
Rating 4 - Poor. 150 out of 999 reviews
Rating 2 - Terrible. 159 out of 999 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alek

Stayed 3 nights in Feb 2025

2/10 Terrible

jennifer

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Literally the worst hotel I've been to. Do not stay here! The roaches were so bad, I checked 15 min after checking in! Thank God the Springhill Suites had availability!
Stayed 4 nights in Feb 2025

2/10 Terrible

Renee

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. This hotel is so dirty & full of bugs. It needs to be condemned. DO NOT STAY HERE...
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Stayed 7 nights in Feb 2025

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place not up to fire code. Staff and fire department unable to get elevator working after fire alarm cleared. Electrical outlets uncovered in rooms. Our room had an awful chemical smell. Refrigerator did not work. Staff untrained and unable to answer questions. Staff from next shift had no idea what had happened on previous shift. Suppose to have continental breakfast, but did not.

10/10 Excellent

Nick

Stayed 14 nights in Jan 2025

6/10 Okay

Doreen

Business traveller
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Nick

Stayed 7 nights in Jan 2025

10/10 Excellent

Anderson jose

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Reginald

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unsafe and we were threatened by another tenant the first night.
Stayed 6 nights in Dec 2024

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

The concierge service is horrible; the man was very rude and bad-tempered. The room was dirty, there was a cockroach in the kitchen, and the hairdryer was sticky. Even so, they refused to cancel the reservation I had for another day and Hotels.com turned into a pumpkin doing nothing... I have pictures but I couldn't uploaded, as usual, the Hotels.com's App is working bad...
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemn this hotel

This hotel needs to be condemned. Im surprised it's still open
Stayed 1 night in Oct 2024

4/10 Poor

Alexander

Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Marithea

Travelled with group
Stayed 3 nights in Nov 2024

6/10 Okay

Estella

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Jifo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't ready until after 4pm and when we did get in our room 5-6 roaches crawling on walls and in the bathroom. Disgusting
Stayed 1 night in Oct 2024

8/10 Good

Luke

Stayed 1 night in Oct 2024

6/10 Okay

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All in all, the experience was pretty good! My only issue is that they said there was free breakfast, and upon waking up there was none at all. Only coffee. The first room we received was disgusting, with roaches everywhere, stained sheets, and bugs in the bed. Upon reporting such, they moved us to a much nicer room.
Stayed 1 night in Sep 2024

2/10 Terrible

Svetlana

Disliked: Cleanliness, property conditions & facilities, room comfort

STAY AWAY! STAY AWAY! STAY AWAY!

Cockroaches all over the place! All over the place!!! Do not wake up at night: you'll see them around you! Near your bed, yes! Tons of them: you can easily take a picture! Baby cockroaches pop up in front of you! They are transparent, yet still disgusting!!!
Stayed 4 nights in Sep 2024