Quality Inn West Plano - Dallas

2.5 star property
Hotel perfectly located for exploring Plano

Choose dates to view prices

Photo gallery for Quality Inn West Plano - Dallas

Exterior
Free daily full breakfast
Lobby
Standard Room, 1 King Bed, Non Smoking
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
5021 W Plano Pkwy, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪5 min walk‬
  • Place, St. Andrew Methodist Church
    ‪2 min drive‬
  • Place, WellBridge Healthcare Greater Dallas
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(57 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Plano

Heart of Plano.A stay at this hotel places you within half a mile (1 km) of Baylor Scott & White The Heart Hospital and 3 miles (5 km) of Shops at Willow Bend. Adventure Landing and Crayola Experience are also within 6 miles (10 km).

What's nearby

  • Baylor Scott & White The Heart Hospital - 5 min walk - 0.5 km
  • St. Andrew Methodist Church - 2 min drive - 3.0 km
  • WellBridge Healthcare Greater Dallas - 3 min drive - 3.7 km
  • Galleria Dallas - 9 min drive - 16.3 km
  • American Airlines Center - 21 min drive - 36.2 km

Getting around

  • Galatyn Park Station - 9 min drive
  • Dallas Medical-Market Center Station - 23 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪Jollibee - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪Mimi's Star Cafe - ‬14 min walk

About this property

Quality Inn West Plano - Dallas

Hotel perfectly located for exploring Plano
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at Quality Inn West Plano - Dallas. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn West Plano - Dallas offers 60 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Plano
Comfort Inn Plano
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano Hotel
Plano Comfort Inn
FairBridge Inn Plano
FairBridge Plano
Quality Inn West Plano Dallas
Quality West Plano Dallas
Comfort Inn Near Plano Medical Center
Quality Inn West Plano Dallas
Quality Inn West Plano - Dallas Hotel
Quality Inn West Plano - Dallas Plano
Quality Inn West Plano - Dallas Hotel Plano

Reviews

Quality Inn West Plano - Dallas Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 350 out of 775 reviews
Rating 8 - Good. 231 out of 775 reviews
Rating 6 - Okay. 100 out of 775 reviews
Rating 4 - Poor. 43 out of 775 reviews
Rating 2 - Terrible. 51 out of 775 reviews

Reviews

2/10 Terrible

Tiffany, PFLUGERVILLE

Stayed 2 nights in Oct 2025

4/10 Poor

Tiffany, PFLUGERVILLE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are friendly. The second floor has a smell to it. Our room was damp and smelled moldy. I contacted the front desk to change rooms but they were completely booked and couldn’t switch us. They offered to spray the room. I was thinking they’d spray Lysol in the air conditioning unit, as I think that’s were the mold smell was coming from. They came up and brought us a glad plug in and sprayed some air freshener. The breakfast was mediocre. They had waffles, scrambled eggs and sausage. They had no juices for the kids, other than sunny d… which is a hard no for my kids. If I was in a pinch, I’d stay there again. But I wouldn’t book there if I had other options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Gordon

Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Betty

Liked: Staff & service, property conditions & facilities, room comfort
Only problem was TV did not work and telephone to call front desk to let them know
Stayed 1 night in Aug 2025

10/10 Excellent

Ashfaqur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Bethany

Disliked: Property conditions & facilities
Positives: Location - very convenient to PGBT & DNT, restaurants, grocery, gas, and shopping. Price - it's cheap, but you get what comes with that. AC was COLD! On the fence: Service - 5 Stars to the one gentleman who went above and beyond for me when I had a security issue. (While he couldn't show me, he checked security footage for me one evening when I had a concern I had been followed back to the hotel. I wasn't, & he gave me peace of mind.) Service - 3.5 Stars to the other front desk gentleman who let me back into my room about 3 times when I was constantly forgetting my key. I stayed for almost a week and I'm sure he got sick of it / started to expect it, but he didn't complain and kindly helped. However, when I had an issue with the mini fridge in the room and my food kept getting leaked on and ruined, the only help he offered was to come "wipe it down" and not actually fix the issue. I ended up with over $50 worth of food spoiled during my stay. Negatives: -No pool -No outside seating -Exterior door securtiy: the side entrance on the East side doesn't shut all the way on its own each time, you have to notice and pull it shut to make sure someone without a key can't enter. This was part of my security concern when I thought I may have been followed to the hotel one night.) -AC unit had a buzz / chirping, maybe a whole dang cricket in it that made sleeping very difficult. It was either leave the TV on with volume or listen to that chirp all night. -Mini fridge
Stayed 6 nights in Aug 2025

10/10 Excellent

xuehui

Stayed 4 nights in Aug 2025

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel for One Night

Stayed 1 night in Aug 2025

10/10 Excellent

Breanna

Very polite staff
Stayed 3 nights in Aug 2025

8/10 Good

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was little old. Chips in paint. Bed was great
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tammy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Yaritza

Stayed 1 night in Jul 2025

10/10 Excellent

Haritha

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Always wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Stayed 6 nights in Jun 2025

10/10 Excellent

Francisco J

Stayed 4 nights in Jun 2025

10/10 Excellent

nora

Stayed 2 nights in May 2025

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jada

Liked: Cleanliness, property conditions & facilities
awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025