Note fondée sur 1 069 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Hotels
It was good location but lot of road construction
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Adolphas H,Thank you for your feedback. We're glad you found our location convenient. As road conditions can change, we recommend checking for updates before your next visit to ensure a smooth arrival. Your understanding is appreciated as we work to improve the area for all guests.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Karam,It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give in your comments and suggestions. We hope to provide you with a flawless experience in the future!
par un voyageur
Publié le 14 mars 2024 sur Expedia
Looked as if people were living there long term
Commentaires de Gestion de l’hôtel
15 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ruth,Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dennis,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.
par un voyageur
Publié le 10 mars 2024 sur Expedia
The staff was helpful and gracious. The room was ok. Clean, but kind of worn and depressed. It was very expensive for the accommodation. The bathtub and flooring need to be repaired. But it was clean, and it was quiet. The area seems to be a little off putting and somewhat uncomfortable. Nothing the motel can do about that, however. The staff was incredibly kind, and helpful.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kenda,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you liked our friendly staff and clean comfortable room. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
par un voyageur
Could smell better
Publié le 10 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
12 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Maria,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this rating and comment. We regret the inconvenience caused during your stay. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Anna,Thank you for choosing us for your recent stay. Since you have rated us low, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior and regret that this was not your case. We welcome all your honest comments to improve our services. Hope to serve you better in the future.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Albert,Your flawless 10-rating is greatly appreciated! Your contentment is our top priority, and we're absolutely delighted to learn about your outstanding experience with us. Thank you for selecting our services, and we're eagerly looking forward to your next visit!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Domitila,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate you taking the time to review your stay. We encourage you to contact us directly to discuss any concerns you may have had during your visit. We value your opinion and would like to ensure your next experience with us is exceptional.
