Note fondée sur 604 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review. We're sorry to see that your experience didn't meet your expectations, as indicated by your rating. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely,Hotel Manager
par un voyageur
Good choice for a stop
Publié le 26 mars 2018 sur HotelsCommentaires de Gestion de l’hôtel
2 avr. 2018 par Deven, Gestion de l’hôtel
Jean, Thank you for taking the time and completing a service survey.
Recommandé
pour Tout le mondepar un voyageur
Très belles hôtel, très propre.
Publié le 16 janv. 2017 sur ExpediaN'hésitez pas ça vaut la peine. Le lit serait peut-être à changer du moins le matelas ´.
Commentaires de Gestion de l’hôtel
17 janv. 2017 par Deven, Gestion de l’hôtel
Thank you for taking the time to complete a survey.
par un voyageur
Superb Super 8
Publié le 15 mars 2024 sur HotelsGreat stay that went from 1 night to 3 days! Great customer service and very friendly accommodating staff, which were very friendly and nice. Family oriented atmosphere, with clean rooms, linens, etc. Wound up staying another 3 days the following week!
Commentaires de Gestion de l’hôtel
16 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christopher,Thank you for your fantastic feedback. We're delighted to hear that you had such a fantastic experience with us! It's wonderful to know that our customer service and friendly staff made your stay memorable and enjoyable. We strive to create a welcoming and family-oriented atmosphere, and we're thrilled that you appreciate our clean accommodations. We look forward to welcoming you back for many more enjoyable visits in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Not bad for the price
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Travis,Thank you for your great feedback. We're pleased to hear that you found value in our pricing! We're always working to enhance the guest experience. We hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jazzy,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and providing value to you. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
par un voyageur de Houston
Publié le 13 févr. 2024 sur Expedia
Not bad.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sanjay,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Very dirty!
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we strive to uphold, and we deeply regret that we fell short of your expectations. Your feedback is important to us, and we will address these concerns with our housekeeping team to ensure that they are rectified immediately. We understand your disappointment, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Stay away
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Javier,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Had to wait an hour to get into my room because their system couldn’t find my reservation
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Edward,We sincerely apologize for the inconvenience you experienced with the delay in accessing your room. We understand that waiting for an extended period can be frustrating, and we're sorry for any impact on your plans. Please be assured that we take your feedback seriously, and we'll investigate this issue to prevent it from happening in the future. We hope to have the opportunity to make it up to you on a future visit.Sincerely, Hotel Manager
