Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stephane
Publié le 1 juill. 2016 sur Hotels
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Samantha, Gestion de l’hôtel
Thank you so much for your good review.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
We were only at the hotel for one night. It was clean, quiet (except for a little road noise) and the person that checked us in was excellent. He was friendly, quiick, and gave us great suggestion for dinner.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Samantha , Gestion de l’hôtel
Thank you for your excellent review. We are looking forward to seeing you next time you visit Danbury, CT..The Maron Hotel Staff
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Was fine!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Front Desk Associate, Gestion de l’hôtel
Thank you for the excellent review.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Front Desk Associate, Gestion de l’hôtel
We appreciate the great review.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
The room was clean and we had no issues. The service wasn't great. There was no attempt to talk about anything other than the bare minimum needed. The wifi was slow, the water was like-warm at best even after bringing it up to the front desk. They went to reset the water heater when I told them it was cold and it got just slightly warmer. Breakfast was cold and hard bagels with warm cream cheese and fruit. I would stay again if absolutely needed during another storm but I wouldn't call it anything more than a middling experience. They were there when I needed them and that's it.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Samantha, Gestion de l’hôtel
Thank you for your response. Our staff has worked out the kinks. Hopefully we will see you on your next visit. The Maron Hotel Staff
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Awoke over night and found the ceiling was leaking water above the microwave and coffee machine. I had to remove items and place icebucket to capture water
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Samantha , Gestion de l’hôtel
We apologize. That issue has been resolved. The Maron Hotel Staff
par un voyageur
Publié le 3 janv. 2024 sur Hotels
I love this hotel because of its location when I need a break from home It's within 20 minutes of where I live It's right beside a stop & shop which makes it easy to grab snacks if I want to, So I keep giving This hotel chances. What bugged me on this visit, I requested a pet room and when I arrived I looked at the paper I was given to sign and the cost was lower than I knew it should be, apparently it was never put on my reservation that I needed a pet room gladly it was easily taken care of. You only other thing that I will say is that they need to do something about the windows the windows are always very dirty and completely fogged over which defeats the purpose of having a nice view.
This hotel is good, with a few changes it could be fantastic.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Front Desk Associate, Gestion de l’hôtel
Thank you so much for your review. We take every comment and work on making improvements as swiftly as possible. Hopefully we will see you soon.The Maron Hotel Staff
par un voyageur
Not the relaxing stay that I was hoping for
Publié le 15 déc. 2023 sur HotelsI booked this two-night stay at this hotel because I needed to relax.....The desk agent was nice, My first problem was that I was given the wrong room I paid for a room with a jacuzzi and I was given a room without one, went back down to the front desk and I was then given a key to the correct room now I had to drag my stuff from the first room to the correct room which was a hassle. The second problem was that there wasn't any hot water which meant I couldn't use the jacuzzi, or take a shower, so my first night was already ruined. I waited until the next day figuring something would be done but nothing was fixed so I called down to the front desk only to realize that they knew that there was no hot water and that they were now going to try and get it fixed, It was fixed I was able to use jacuzzi and I checked out the next day. Not the relaxing stay that I was hoping for.
par un voyageur
Comfy bed
Publié le 11 déc. 2023 sur HotelsCommentaires de Gestion de l’hôtel
12 mars 2024 par Samantha and the rest of The Maron Hotel Staff, Gestion de l’hôtel
Thank you very much for staying with us and for taking the time to give us such a nice review. Hopefully we will see you on your next visit.
