Ratings based on 107 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 28, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
This hotel isn't the Hilton by any means but if you are looking for a safe, clean budget hotel this would be it. Didn't see any bugs (we've had issues in other tropical hotels) and the room was very clean!
3 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
Bad wifi. Unsafe area for families. Smelly bathroom. Ok but not value for money. Should be cheaper
1 out of 5
by A traveller

Terrible Experience

Posted Nov. 7, 2023 on Hotels
We had a terrible experience at this hotel. We were first checked into a room that hadn't been cleaned and were then moved to the adjacent room which happened to be right next to the elevator. The walls are thin and we could hear everything from the next room. The front desk agents who checked us in were less than courteous and had attitudes when we brought forth the deficincies. The laundry misplaced one of the four items we sent for washing and had an attitude when we asked them about the missing item. The bellwoman, doorwoman, housekeeing and lunchroom staff were courteous however we wouldn't recommend this hotel for future stays.
Comment from Hotel Management
Nov. 8, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Zelalem, Thanking you very much for staying with us.Your concerns have been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
4 out of 5
by A traveller from Atlanta

Posted Sep. 18, 2023 on Expedia
Nice place, nice staff but the area around the hotel does not look too good. There are markets, low class restaurants and shops around the corner.
Comment from Hotel Management
Nov. 7, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Ousmahila, Thanking you very much for staying with us.It brings us much pleasure to learn that you found our hotel to be a nice place and to have nice staff. Our hotel is located in the city center of Dar es Salaam conveniently accessible to local markets, shops and restaurants. Generally, higher end restaurants are located outside of the city center.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
3 out of 5
by A traveller

Posted Sep. 10, 2023 on Expedia
Close to several points of interest
Comment from Hotel Management
Nov. 7, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Enock, Thanking you very much for staying with us. We are happy to learn that you found our location to conveniently located close to several points of interest. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
1 out of 5
by A traveller

Posted Sep. 6, 2023 on Expedia
Unprofessional management!
Comment from Hotel Management
Nov. 7, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Valerio, Thanking you very much for staying with us.Your concerns with the management has been brought to the attention of the concerned department. Rest assured that appropriate actions have taken place to address this. We always work hard and strive to make your stay with us the most comfortable and enjoyable.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for staying with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
5 out of 5
by A traveller

Posted Aug. 18, 2023 on Expedia
Comment from Hotel Management
Nov. 7, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Navjyoti, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience. We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
5 out of 5
by A traveller

Would stay again

Posted Aug. 7, 2023 on Hotels
Staff was friendly and helpful, food and location was good. Clean rooms
Comment from Hotel Management
Nov. 7, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Tabrez, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our friendly and helpful staff, our location, the clean rooms as well as the good food at the restaurant.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
5 out of 5
by A traveller

Posted Jul. 2, 2023 on Expedia
Good location. Friendly staff. Fast WiFi.
Comment from Hotel Management
Jul. 2, 2023 by Nadeem D. | Chelsea Hotel, Hotel Management
Dear Aidan, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was such a great experience; the attention from our friendly staff, our good location and fast WiFi.We strive and work hard to make our guest's stay as comfortable and enjoyable as possible. We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you again very much for being with us. Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam