Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 1, 2024
Housekeeping did a great job
Comment from Hotel Management
Apr. 1, 2024 by LaRay Witcher, Hotel Management
Thank you for selecting our property for your stay. Have a a great day.
by A traveller
Posted Feb. 29, 2024 on Expedia
On the second day of my stay, I was lockout of my room, my keys doesn’t work. On the last day of my stays. They’re a black out the whole hotel. No light and elevator not working. No emergency flush light in the room. Going to pick at 4:30 am in the morning with no lights. The breakfast was good for the first two days, unfortunately there is no breakfast on three days because of the blackout.
Comment from Hotel Management
Feb. 29, 2024 by LaRay Witcher, Hotel Management
We apologize for the unfortunate issue of the transformer blowing causing a power outage, We appreciate your review & will use it to make necessary changes. Thank you have a great day.
by A traveller
Great place to stay
Posted Feb. 29, 2024 on HotelsI was really pleased with this stay. The accommodations were very comfortable and clean. The staff were friendly, especially the lady who checked me in. I had some questions and she explained things clearly and took care of my needs. Also the breakfast was better than most and the people taking care of the breakfast area were friendly and quick. Would definitely recommend to friends and family.
Comment from Hotel Management
Feb. 29, 2024 by LaRay Witcher, Hotel Management
Thank you, we appreciate your review & happy to hear that you enjoyed your stay.
by A traveller from Broadview Heights
Posted Feb. 26, 2024
Room was neat and very clean. Staff was very friendly especially the breakfast help who would respond promptly to every request. Not ours but anyone in the room.
Bed firm matress was a blessing.
Comment from Hotel Management
Feb. 27, 2024 by LaRay Witcher, Hotel Management
Thank you, we appreciate your review. Glad you enjoyed your stay at our location.
by A traveller
A fantastic budget choice
Posted Feb. 21, 2024 on HotelsFor it's price, this stay was pretty much top notch. The room was impeccably clean, the hotel staff was friendly, great location, well stocked. The only issue I had was no plug for the bathtub, so no way to take a bath instead of a shower.
Comment from Hotel Management
Feb. 22, 2024 by LaRay Witcher, Hotel Management
Thank you choosing our property, we're glad you enjoyed your stay. We sincerely apologize for the issue with the tub stopper. Thank you for bringing it to our attention.
by A traveller
Posted Feb. 21, 2024 on Expedia
It was a very nice place. They offer a nice pool, good breakfast, and staff was super nice. Only con was the bed was super uncomfortable.
Comment from Hotel Management
Feb. 21, 2024 by LaRay Witcher, Hotel Management
We're glad you enjoyed your stay at our location, we're sorry to hear that your bed was uncomfortable. We appreciate your review and will use it to make improvements.
by A traveller
Posted Feb. 21, 2024 on Expedia
The desk staff was very friendly and even suggested places fir dinner. I was very pleased
Comment from Hotel Management
Feb. 21, 2024 by LaRay Witcher, Hotel Management
Thank you we're happy you enjoyed your stay with us. Thank you for your review.
by A traveller
Posted Feb. 18, 2024 on Hotels
First night was great, second night guests in room above us thumped and pounded on floor until 4:30 AM. Sound proofing between levels is non existent. Other noise from above service and location suited our itinerary.
Comment from Hotel Management
Feb. 19, 2024 by LaRay Witcher, Hotel Management
We apologize for the noise issue from above & thank you for your review. We appreciate your feedback.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by LaRay Witcher, Hotel Management
Thank you for your review, we're glad you enjoyed your stay at our location.
by A traveller
Posted Feb. 17, 2024 on Hotels
The ceiling cracked a lot
Comment from Hotel Management
Feb. 18, 2024 by LaRay Witcher, Hotel Management
We apologize for the issue with the noise from the ceiling, we appreciate your feedback.
