Reviewing again in hopes something will change. My family and I once again stayed here, bc simply, I love the location and the size of the rooms. Front desk personnel are EXCEPTIONAL! They truly make you feel welcome and happy to see you. The room while huge and one of the "better" rooms, truly disappointed me. The floor was slick and slippery, very dirty. The dehumidifier ran sporadically which didn't help with the damp feeling in the room. The air conditioner was barely functioning and in July, it is definitely needed. And let's talk about the pool, again. Very cloudy, never saw it being cleaned. The pool side lounge chairs are still broken and disastrous. I did notice that the broken umbrellas were no longer poolside, so that's a plus. And to be noted, the ice machines weren't working either. I do love this place, thats why i keep returning. (I may need to take a break for a while though.)