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Universal's Loews Sapphire Falls Resort

4.0 star property
Family-friendly 4-star hotel near Universal Orlando Resort

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Photo gallery for Universal's Loews Sapphire Falls Resort

Outdoor pool, cabanas (surcharge), pool umbrellas
Property video
Hospitality Suite (Includes Early Park Admission*) | Terrace/patio
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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6601 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪9 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

8.8 out of 10
Excellent
(186 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Pool View (Includes Early Park Admission*)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

9.2 out of 10
Wonderful
(63 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

View from room

Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.8 out of 10
Excellent
(72 reviews)
  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Includes Early Park Admission*)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*)

Room (Kids Suite) (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(9 reviews)
  • 49 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sapphire Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Sapphire Suite (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hospitality Suite (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Hospitality Suite (Includes Early Park Admission*)

  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King Room

Premium bedding, in-room safe, desk, laptop workspace

Lagoon View King Room

  • Sleeps 4

View all photos for Lagoon View Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Lagoon View Two Queen Room

  • Sleeps 4

Standard Two Queen Room

  • Sleeps 4

Kids Suite

  • Sleeps 2

View all photos for Sapphire Suite

Dining

Sapphire Suite

  • Sleeps 4

Hospitality Suite

  • Sleeps 2

View all photos for Pool View King Room

Premium bedding, in-room safe, desk, laptop workspace

Pool View King Room

  • Sleeps 4

Pool View Two Queen Room

  • Sleeps 4

View all photos for King Suite

Premium bedding, in-room safe, desk, laptop workspace

King Suite

  • Sleeps 3

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

  • 30 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Hearing Accessible Lagoon View 2 Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible Lagoon View 2 Queen Room

  • Sleeps 5

View all photos for Mobility Accessible Pool View 2 Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Mobility Accessible Pool View 2 Queen Room

  • Sleeps 5

View all photos for Mobility/Hearing Accessible Lagoon View 2 Queen Room, W/Ada Tub

Premium bedding, in-room safe, desk, laptop workspace

Mobility/Hearing Accessible Lagoon View 2 Queen Room, W/Ada Tub

  • Sleeps 5

View all photos for Mobility/Hearing Accessible Pool View 2 Queen Room, W/Ada Tub

Premium bedding, in-room safe, desk, laptop workspace

Mobility/Hearing Accessible Pool View 2 Queen Room, W/Ada Tub

  • Sleeps 5

View all photos for Mobility Accessible Standard 2 Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Mobility Accessible Standard 2 Queen Room

  • Sleeps 5

View all photos for Hearing Accessible Standard 2 Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible Standard 2 Queen Room

  • Sleeps 5

View all photos for Standard 2 Queen Room With Mobility Accessible Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Standard 2 Queen Room With Mobility Accessible Roll-in Shower

  • Sleeps 5

View all photos for Standard Room With 2 Queen Beds And Ada Tub-Mobility And Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room With 2 Queen Beds And Ada Tub-Mobility And Hearing Accessible

  • Sleeps 5

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About the area

Orlando

Florida Center stay.Within a 10-minute walk of this Florida Center hotel, you'll find Universal Orlando Resort and Universal’s Volcano Bay. Universal CityWalk and Universal’s Islands of Adventure are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal’s Volcano Bay - 6 min walk - 0.6 km
  • Universal’s Islands of Adventure - 9 min walk - 0.8 km
  • Universal CityWalk - 9 min walk - 0.8 km
  • Universal Studios Florida - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Bayliner Diner - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬18 min walk
  • ‪Thunder Falls Terrace - ‬4 min drive
  • ‪The Three Broomsticks - ‬2 min drive
  • ‪Swizzle Lounge - ‬3 min walk

About this property

Universal's Loews Sapphire Falls Resort

Family-friendly 4-star hotel near Universal Orlando Resort
As a guest of Universal's Loews Sapphire Falls Resort, you'll find an outdoor pool, a waterslide, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 118 square feet (11 square meters) and includes a conference center. A fitness center, a terrace, and early theme park entry are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Meeting rooms
  • 118 sq ft of conference space
  • 11 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Universal's Loews Sapphire Falls Resort offers 1000 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

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  • Hot tub
  • Waterslide
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4.5 out of 5, Wonderful, 5,612 reviews
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CA $211 total
includes taxes & fees
Dec 1 - Dec 2
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Property amenities

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Sapphire Falls Resort TM & © 2025 UCF Hotel Venture III. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • Pets: USD 148 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 15 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 148 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Orlando
Universal's Loews Sapphire Falls
Hotel Universal's Loews Sapphire Falls Resort Orlando
Orlando Universal's Loews Sapphire Falls Resort Hotel
Hotel Universal's Loews Sapphire Falls Resort
Universal's Loews Sapphire Falls Resort Opening Summer 2016
Universal's Loews Sapphire Falls Resort Hotel
Universal's Loews Sapphire Falls Resort Orlando
Universal's Loews Sapphire Falls Resort Hotel Orlando

Reviews

Universal's Loews Sapphire Falls Resort Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1010 out of 1335 reviews
Rating 8 - Good. 212 out of 1335 reviews
Rating 6 - Okay. 55 out of 1335 reviews
Rating 4 - Poor. 37 out of 1335 reviews
Rating 2 - Terrible. 21 out of 1335 reviews

Reviews

10/10 Excellent

Stacy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very helpful and friendly. Great restaurant and room service options. Pool side services, amenities and entertainment were great. The gym was very clean and quiet. We loved the easy water shuttle and walking path.
Stayed 7 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Devona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort
Stayed 4 nights in Aug 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and resort were GREAT!! Everyone was so friendly and helpful and the property was spotless!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Atousa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy our room and friendly staff. The location was convenient for theme parks especially the volcano bay, walking distance.
Stayed 2 nights in Aug 2025

8/10 Good

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the amenities, the cafe was convenient, pool was great, air conditioning excellent. Room was a suite but only one sink for us, water pressure weird at times, sliding door didnt completely shut for toilet/shower area.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

We had a great stay at Sapphire Falls. We enjoyed the ease of getting to the Universal parks and its central Orlando location. Our room was spacious and clean, however lacking a balcony so struggled to dry wet swimwear!
Stayed 7 nights in Aug 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying once again. Staff were friendly and gave prompt responses. It’s situated conveniently to walk to restaurants and attractions.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael R

Stayed 7 nights in Aug 2025

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water taxi is great, property was so nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Universal Loews Sapphire - Good choice

Beginning with check in, Austin and Aristotle were extremely helpful in our check in process, informative, professional and friendly. Will definitely stay at the Loews should we come back to Orlando.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Massimo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall good experience. Some improvements required with linen changing.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Stay often
Stayed 7 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Anatoliy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk literally lied to us when we asked for the highest floor possible she said they don’t have anything available after pretending to go and talking to the manager. And she placed us on the first level with a view to the dog park, turns out these rooms are for families with pets and kids when my wife is allergic to dogs. They did fix it by moving us to a different higher floor level that “ was not available” when we actually asked for it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way we where greeted by the front desk her name was Mariangel and she went above and beyond to welcome us and start the trip off with a huge positive she even gave us a complimentary breakfast and a room upgrade facing the lake and jetty for river boat taxi because we where celebrating our honeymoon she is a very helpful universal staff member great to have this when you arrive.
Stayed 14 nights in Jul 2025

8/10 Good

Mrs Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Love the pool and outside areas Room is big, clean and lovely view of the lagoon Very slow check in which was a shame
Stayed 1 night in Aug 2025

10/10 Excellent

Dion M

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were very accessible.
Stayed 3 nights in Jul 2025

8/10 Good

Patrick, BONITA SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Troy, Toronto

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property is best bang for your buck if you’re trying to experience Universal Studios, Orlando. I travelled with my wife and 2 daughter 7 and 9 years old. This was by far the best family trip we have ever had. The rooms are super clean, updated nice, staff is top notch. Water taxi right to the parks is 5 minutes and beautiful for pics etc on the way. You have to eat at the water tavern the place is well priced and the food is incredible . It’s attached to the resort! I’d only have one small complaint and that is the Dutch restaurant is quite expensive for on the go food. The pool is amazing as well. Overall this is a 9 out of 10 for us! We will be back! My main recommendation is to order DoorDash to save money on on the go food prices and drinks. For the expense can get out of hand over 7 days! It takes 10-20 minutes to setup and order. They meet you right at the front many families did it so don’t feel odd or cheap to do it. It’s just smart plain and simple. I highly highly recommend staying here as I said this was our best family trip ever!!
Stayed 7 nights in Jul 2025