Note fondée sur 251 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2024
Nice room, clean & comfortable
Commentaires de Gestion de l’hôtel
25 mai 2024 par GM, Gestion de l’hôtel
Dear Aaron,Thank you for taking the time to share your feedback on Travelocity. We're delighted to hear that you found your room clean and comfortable. Our team works hard to ensure all our guests have a pleasant stay, and it's always rewarding to hear when we've succeeded.We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 30 mars 2024
The manager was friendly and efficient. Answered all the questions about the check out and breakfast.
Commentaires de Gestion de l’hôtel
30 mars 2024 par GM, Gestion de l’hôtel
Dear Karan,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had such a positive experience during your stay at our hotel. Our team strives to provide excellent service, and it's wonderful to know that our manager met your expectations by being friendly and efficient.It's great to hear that your questions about check-out and breakfast were addressed promptly and thoroughly. We believe that clear communication and attentiveness to our guests' needs are essential components of a successful stay, and we're delighted that you found this to be the case.We appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par GM, Gestion de l’hôtel
Thank you very much for your feedback and sorry for any inconvenience , see you soon in future , thanks for your time.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par GM, Gestion de l’hôtel
Dear Teddy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and that you rated your experience an 8 out of 10. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your time with us.If there's anything specific you particularly enjoyed or any areas where you feel we could improve further, please don't hesitate to let us know. We greatly value your input as it helps us to continually enhance our services and provide even better experiences for our guests.We hope to have the pleasure of welcoming you back again soon for another memorable stay.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par GM, Gestion de l’hôtel
Dear Shawn,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied is always our top priority, so it's incredibly rewarding to receive such positive feedback from you.We're delighted that you found our facilities and amenities to your liking and that everything met your expectations. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your thoughts. It was a pleasure having you as our guest, and we hope to welcome you back to our hotel again soon for another outstanding stay.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Very well maintained hotel. The room was very clean too. Management were very nice. No complaints here! 😁
Commentaires de Gestion de l’hôtel
24 févr. 2024 par GM, Gestion de l’hôtel
Thank you so much for your glowing review! We're delighted to hear that you found our hotel to be well-maintained and that your room was clean and comfortable. Our team works hard to ensure that every guest has a positive experience, so it's fantastic to hear that you found our management to be accommodating and pleasant. We appreciate your kind words and are thrilled that you have no complaints. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back to our five-star hotel in the near future!
par un voyageur
nice motel, terrible breakfast
Publié le 24 févr. 2024 sur Hotelsnice motel, terrible breakfast
Commentaires de Gestion de l’hôtel
24 févr. 2024 par GM, Gestion de l’hôtel
Thank you for your feedback! We're thrilled to hear that you had an enjoyable stay with us, and we sincerely appreciate you taking the time to share your experience. Your rating of 8 out of 10 is valuable to us, as it helps us understand what we're doing well and where we can improve. If there are any specific aspects of your stay that stood out to you or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back again soon for another wonderful stay!
par un voyageur de Baird
Publié le 22 févr. 2024 sur Expedia
Room was dank dark. Was just old
Commentaires de Gestion de l’hôtel
23 févr. 2024 par GM, Gestion de l’hôtel
I'm sorry to hear about your experience at the hotel. It sounds like the room didn't meet your expectations in terms of lighting and overall ambiance. Providing feedback like this can be valuable for both the hotel management and future guests. Hopefully, the hotel takes this into consideration for future improvements. If you have any other concerns or need assistance with anything else, feel free to let me know.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Okay
Commentaires de Gestion de l’hôtel
17 avr. 2024 par GM, Gestion de l’hôtel
It seems Gary's review is succinct and to the point! A simple "Okay" can sometimes speak volumes, suggesting that while his experience may not have been perfect, it wasn't bad either. It's a reminder that not all experiences fit neatly into either glowing praise or harsh criticism.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
It was quite and clean super comfortable , felt very safe and customer service was very good people were sweet and respectful.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par GM, Gestion de l’hôtel
Thank you for sharing your wonderful experience at our hotel! We're delighted to hear that you found our facilities quiet, clean, and exceptionally comfortable. Ensuring our guests feel safe and well taken care of is always our top priority, and we're thrilled that you appreciated our attentive customer service. We look forward to welcoming you back for another exceptional stay in the near future!
