Ratings based on 49 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice hotel
Posted Feb. 26, 2024 on HotelsGreat hotel, helpful staff, lovely breakfast.
Comment from Hotel Management
Feb. 27, 2024 by DHARMENDER SINGH, Hotel Management
Dear Guest,It was a pleasure having you as our guest and we are delighted that you had a memorable stay with us We are truly grateful for your feedback about the hotel and staff, Which speaks great for staff motivation. . It's exciting to receive such valuable comments from our guests.Thank you for sharing your experience and we look forward to welcome you back.Warm Regards,
by A traveller
Posted Feb. 23, 2024 on Expedia
Bed sheets and towels are not very clean.
Comment from Hotel Management
Feb. 26, 2024 by DHARMENDER SINGH, Hotel Management
Dear Sir,Thank you for feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations, we fall short as per your expectation for the stay and the concern you raise we look into this matter. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
by A traveller
4 day stay
Posted Feb. 5, 2024 on HotelsThe staff is wonderful. From front of desk to waiter Rahul Yadva was outstanding. We struggled with heat controls but staff was awesome and it could have been ooerator error.
My only negative is that the neighborhood is dicey and we were advised not to go out on the street. Although I never felt uncomfortable ot was clearly working class but i can not complain about staff or facility. Restuarant was decent. Excellant breakfast dinner good but limited esp if you cant eat spicy spicey food.
Comment from Hotel Management
Feb. 6, 2024 by DHARMENDER SINGH, Hotel Management
Dear Ms. Kacy,Thank you for the feedback your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to providing the survey.RegardsFront Office Manager
by A traveller from East Palo Alto
Posted Dec. 10, 2023 on Expedia
Great property
Location is near everything, but it’s noisy and crowded
Comment from Hotel Management
Dec. 10, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Thanks for your feedback for the stay with us.Looking forward to welcome you again in near future.Best regards
by A traveller
Posted Nov. 2, 2023 on Expedia
the shower has some mold.
other than that it's next to a busy road.
I would say this hotel is some what okay
Comment from Hotel Management
Nov. 17, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Greetings of the Day !!Thanks for the feedback and your feedback is important to enhance the services.Looking forward to welcome you again in near future.Best regards,
by A traveller
Posted Oct. 23, 2023 on Hotels
Hotel cleanliness was OK, breakfast average
Hotel located on a busy street.
Comment from Hotel Management
Oct. 29, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Greetings of the Day !!Thanks for your feedback .Best regards,
by A traveller
Posted Oct. 3, 2023 on Expedia
The room had no windows
There were electrical outages several times per night, at least two nights in a row. The receptionist explained that it was because of strong wind, but it was not windy outside at all, and each time electricity was almost immediately restored. My guess there was a fuse tripping, which raises safety concerns.
The area of the hotel is not clean.
Comment from Hotel Management
Oct. 11, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Thanks for the Feedback. The category which was booking made in through OTA and this category having no view mentioned in website . Only higher category having window. The power we get directly from Electricity boad and when lights goes from there it switched to our Generator set and it takes 10-15 second to switch to hotel power back mode and again lights come back it goes to normal mode which having switch over time. We apologies for the inconvenience caused due to this.Best regards
by A traveller
Posted Sep. 28, 2023 on Hotels
Comment from Hotel Management
Oct. 1, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Greetings of the Day !!Thanks for your feedback and your feedback important to us to enhance our service.Looking forward to welcome you again.Best regards
by A traveller
Posted Sep. 14, 2023 on Hotels
Not good location
Comment from Hotel Management
Sep. 14, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Greetings of the Day !!Thanks for your feedback and your feedback is important to us to enhance our service.Best regards
by A traveller
Good Hotel for Business Stay
Posted Jul. 3, 2023 on HotelsI stayed at the hotel due to some personal work in Delhi. Location is an advantage as it is close to New Delhi Railway Station. The service was good and with a smile. Food from the restaurant was good.
Comment from Hotel Management
Jul. 4, 2023 by DHARMENDER SINGH, Hotel Management
Dear Guest,Greetings of the Day !!It was a pleasure having you as our guest and we are delighted that you had a memorable stay at Best Western Darbar.We are truly grateful for your feedback about the hotel and staff, Which speaks great for staff motivation. . It's exciting to receive such valuable comments from our guests.Thank you for sharing your experience and we look forward to welcome you back.Warm Regards,
