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Shangri-La Eros, New Delhi

5.0 star property
5-star luxury hotel near India Gate, connected to a shopping center

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Photo gallery for Shangri-La Eros, New Delhi

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Bar (on property)
Lobby
Room service - dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, Western Court Building
    ‪5 min walk‬
  • Place, Gurudwara Bangla Sahib
    ‪16 min walk‬
  • Place, India Gate
    ‪18 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

About the area

New Delhi

Connaught Place stay.Your stay at this Connaught Place hotel places you within 2 miles (3 km) of India Gate and Rashtrapati Bhavan. Lodhi Garden and Jama Masjid are also within 3 miles (5 km).

What's nearby

  • Western Court Building - 5 min walk - 0.4 km
  • Kasturba Gandhi Marg - 7 min walk - 0.6 km
  • Jantar Mantar - 10 min walk - 0.8 km
  • Gurudwara Bangla Sahib - 16 min walk - 1.4 km
  • India Gate - 18 min walk - 1.5 km

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Hotel Saravana Bhavan - ‬10 min walk
  • ‪The Spice Route - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪San Gimignano - ‬8 min walk
  • ‪Le Belvedere, Le Meridien - ‬6 min walk

About this property

Shangri-La Eros, New Delhi

5-star luxury hotel near India Gate, connected to a shopping center
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 320 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Wellness Club at Shangri-La has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 2950 for adults and INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Staff were fantastic, the spa, breakfast, and overall cleanliness of the hotel and rooms was great. Unfortunately the air quality was quite poor while we were in Delhi, but being able to comfortably hang at the hotel was a saving grace.
Stayed 3 nights in Nov 2025

4/10 Poor

Subhash

Liked: Cleanliness, staff & service, amenities
It is a standard practice in all 4/5 star hotels in India to provide their guests a complimentary buffet breakfast. For a prestigious hotel like yours to demand and charge money for a normal breakfast is disgraceful
Stayed 7 nights in Nov 2025

8/10 Good

Bonnie, West Perth

Stayed 2 nights in Nov 2025

6/10 Okay

Laura

Stayed 2 nights in Nov 2025

10/10 Excellent

Priya Nalin

Stayed 7 nights in Nov 2025

10/10 Excellent

nirant

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and Greta renovated rooms and gym
Stayed 3 nights in Nov 2025

10/10 Excellent

Balbir

Stayed 3 nights in Nov 2025

10/10 Excellent

Raymen

Travelled with family
Liked: Cleanliness
Very clean, helpful staff and overall lovely experience. The spa was great. Breakfast was incredible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anjun

Stayed 2 nights in Nov 2025

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
All was as expected of a hotel of this standard. What was not expected was that there was no bar for a casual drink and unless you drank in your room the earliest available was 6.30 with a meal. Even this on 1 night was closed off for a function, it appears hotel guests are not a priority.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ellen, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and friendly staff. Great breakfast options!
Stayed 2 nights in Nov 2025

8/10 Good

Meera

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Abhinav

Stayed 3 nights in Oct 2025

6/10 Okay

Kumari

Tired and old hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Denis

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great - staff, food services, cleanliness, location
Stayed 4 nights in Oct 2025

10/10 Excellent

DINESH

Stayed 1 night in Oct 2025

10/10 Excellent

Ying Chiu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff is friendly
Stayed 5 nights in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Tarsem

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very courteous staff, will do their upmost to help you Clean rooms and great amenities Outstanding staff, Anjali, Sanjana and Arshit the duty manager *****
Stayed 1 night in Oct 2025

8/10 Good

BHAVIN

Stayed 3 nights in Oct 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

10/10 Excellent

M BOHN DE

Stayed 1 night in Oct 2025

10/10 Excellent

Miles, Indian Wells

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with fantastic food. Attentive staff.
Stayed 3 nights in Oct 2025