Ratings based on 212 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 11, 2023 on Hotels
Comment from Hotel Management
Jun. 13, 2023 by Ona Ogisaka Garden, Hotel Management
Thank you for taking the time to leave your review We appreciate that you chose to stay with us!We can't wait to see you again.Best wishes,Ona Ogisaka Garden
by A traveller
Posted May 25, 2023 on Hotels
Comment from Hotel Management
May 29, 2023 by Ona Ogisaka Garden, Hotel Management
Hi Paul,Thanks for taking a moment to share your thoughts.We are very sorry not to have been able to meet your expectations.Any suggestions on how we could improve?We hope you'll have the chance to stay with us again.All the best,Ona Ogisaka Garden
by A traveller
Posted Apr. 24, 2023 on Expedia
Comment from Hotel Management
May 16, 2023 by Ona Ogisaka Garden, Hotel Management
Hi there Dana,Thanks for taking the time to review your stay.We’d love to know how we could have better hit the mark.We hope to see you again.All the best,Ona Ogisaka Garden
by A traveller from Girdwood
Posted Jan. 11, 2023 on Expedia
If enjoy resort living, this is a great option with easy access to beach.
Comment from Hotel Management
Nov. 17, 2023 by Ona Ogisaka Garden, Hotel Management
Hi there Lesley! It’s great to receive such positive feedback Thanks for taking the time to share.We're thrilled to hear that you enjoyed the resort living experience and appreciated our easy access to the beach.Come back soon!Take care,Ona Ogisaka Garden
by A traveller
Posted Dec. 10, 2022 on Hotels
by A traveller
Posted Aug. 7, 2022 on Hotels
Comment from Hotel Management
Aug. 17, 2022 by Guest Experience Ona Hotels, Hotel Management
Thank you for your time and for sharing your opinion with us. We are more than happy that you had a pleasant experience. Our team strives daily to meet all the needs of our customers!
We work very hard to provide our guests with high standards of service, and we are delighted to hear that you had a great experience with us. Rest assured that your compliments have been extended to our team members.
by A traveller
Maintenance neede
Posted Dec. 4, 2021 on HotelsWe were first time in Denia and booked the place with great expectations. Obviously covid had hit the property pretty hard, technical maintanance had been overlooked: heating pumps were noicy and laundry hangers were loose of the walls. Other than that, service was friendly and the place was in a good area, 15 mins walk to city center.
by A traveller
OK apart from the check-in
Posted Oct. 11, 2021 on HotelsCheck-in was very slow, partly because they could not find our booking. The people in front of us and the people behind had the same problems. Either the staff or the IT systems seem to be not fit for purpose.
by A traveller
Good location
Posted Jul. 27, 2021 on HotelsGood location, 5min walk to the see. Nice staff, good breakfast. Swimming pool and area around it not too overcrowded, I guess many guests go to the beach hence enough available sun beds around the pool. Would go back again for a short stay.
by A traveller
Posted Jul. 7, 2021 on Expedia
