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May Thermal Pamukkale

Family-friendly 4.5-star hotel near Pamukkale Thermal Pools

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Photo gallery for May Thermal Pamukkale

Waterslide
Property video
Waterslide
Hot springs
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Karahayıt Mahallesi, Atatürk Caddesi, 24, Denizli, Pamukkale, 20190
  • Place, Red Travertine of Karahayit
    ‪3 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪14 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Lanai

Standard Room, Lanai

Standard Room, Lanai

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Lanai

Family Suite, Lanai

Family Suite, Lanai

  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Denizli

Pamukkale stay.Within a 15-minute walk of this Pamukkale hotel, you'll find Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 2 miles (3 km).

What's nearby

  • Red Travertine of Karahayit - 3 min walk - 0.3 km
  • Pamukkale-Hierapolis - 14 min walk - 1.2 km
  • Hierapolis - 4 min drive - 3.4 km
  • Antique Pool - 7 min drive - 4.9 km
  • Pamukkale Thermal Pools - 11 min drive - 5.3 km

Getting around

  • Goncali Station - 25 min drive

Restaurants

  • ‪Vural Steakhouse - ‬6 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬3 min walk
  • ‪Yörük Evi - ‬1 min walk
  • ‪Metro Pomegranate Juice - ‬4 min walk
  • ‪Ece Yengari Restorant - ‬2 min walk

About this property

May Thermal Pamukkale

Family-friendly 4.5-star hotel near Pamukkale Thermal Pools
May Thermal Pamukkale offers its guests a full-service spa, hot springs, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a children's club, and concierge services are also featured at the luxury May Thermal Pamukkale. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Denizli hotel.

  • 300 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
May Thermal Pamukkale offers 300 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. There are 2 hot springs open between 8:00 AM and 10:30 PM.

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Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot springs
  • Children's club
  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 43-inch LCD TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 21593

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Hot springs access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

May Thermal Pamukkale Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mehmet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldnt recommend had a terrible experience
Stayed 1 night in Jul 2025

10/10 Excellent

Veli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok güzel bir tatil oldu.

Aılemle beraber guzel ve basarılı bır tatıl oldu. Önce yprumları okuyunca bıraz terettut ettik. Ama kötu yorumlar tam gercegı yansıtmamıs. Gercekten cok rahat bir tesıs. Sıcak su havuzları doyırucu. Kahvaltı ve aksam yemklerı guzel. Gece ,bar ve canlı muzık cok ıyıydı.herkese teskkurler
Stayed 2 nights in Sep 2025

10/10 Excellent

Besir

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Seçkin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Neriman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz oda ,calisanlar cok iyiydi ve ilgiliydi.kahvalti iyiydi ama daha iyi alabilir
Stayed 2 nights in Aug 2025

6/10 Okay

Fatih

Travelled with family
Stayed 1 night in Aug 2025

4/10 Poor

Ismail Ahmet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Recep

Stayed 2 nights in Aug 2025

4/10 Poor

Emine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer reinste Katastrophe noch nie in so ein Hotel übernachtet und erlebt. Für die jenigen die nur Schwimmen und am Pool zeitverbringen wollen ok ansonsten würd ich die Finger weg lassen. Pool war Gut.
Stayed 1 night in Aug 2025

8/10 Good

Ebru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ailecek konaklama

Personel ilgili ve güleryüzlü, iç dekorasyonu otantik ve şık, havuzu güzel, termal havuz bize fazla sıcak geldigi için yüzemedik ama güzeldi👍 akşam yemeği ve sabah kahvaltısı açık büfe şeklinde ve yeterliydi. Lobisi geniş, bilardo masası da vardı. Tek olumsuz yanı çocuk oyun alanının ücretli olmasıydı onun dışında ailecek kalabileceginiz sakin bir otel. Bahçesi geniş çocuklu aileler için ferah. Otoparkı mevcut. Patronuyla bizzat tanıştık ilgili, güleryüzlü ve çocuklara değer veren biri. Ilgileri için kendilerine teşekkür ederiz.
Stayed 1 night in Aug 2025

2/10 Terrible

oguzhan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ehrlich gesagt: das schlechteste Hotel, in dem wir je waren. Wir waren vom 8.–11. August als Familie dort. Dass ein Gebäude älter ist, stört uns normalerweise nicht – aber fehlende Freundlichkeit, Desinteresse und liebloser Service sind einfach nicht akzeptabel. Wir haben extra ein Zimmer mit zwei Räumen gebucht, um es mit dem Kind bequemer zu haben. Doch schon bei der Ankunft: Der Balkon lässt sich nicht schließen, vieles ist kaputt oder wackelt, sobald man es anfasst. Die Gemeinschaftsbereiche sehen aus wie eine Baustelle – überall Schutt und kaputte Möbel. Für Kinder absolut gefährlich. Man hat ständig Angst, dass etwas passiert. Erreichbar ist das Hotel von außen gar nicht – alle Telefonnummern führen zu TatilBudur. Dort bekommt man nur ein „Wir machen nur Reservierungen, alles andere ist Ihr Problem“ zu hören. TatilBudur ist unserer Meinung nach ohnehin viel zu teuer und kümmert sich null um die Gäste. Das Restaurant: ruhig, aber zu 90 % Einheimische aus der Region, die wegen der Thermalquelle kommen. Die restlichen Gäste – wie wir, Auslands­Türken oder Asiaten, die online gebucht haben – sind meist schon nach einem Tag wieder weg. Unser Fazit: Wer sein Geld verschwenden und sich ärgern möchte, kann hier buchen. Wer Ruhe, Sauberkeit und Sicherheit will, sollte lieber nach Alternativen in Karahayıt schauen – die sind günstiger, sauberer und deutlich angenehmer. Am besten über internationale Seiten wie Expedia buchen.
Stayed 2 nights in Aug 2025

2/10 Terrible

Songül

Travelled with family
Disliked: Staff & service, property conditions & facilities

Gitmeyin derim

Çok eski ve bakımsız bir oteldi aile odasına 8 bin tl verdik karton bardak ile çay içtik kısacası pis bakımdız fotoğraf ile alakası olmayan bir oteldi
Stayed 1 night in Jul 2025

8/10 Good

YUSUF

Stayed 1 night in Aug 2025

8/10 Good

YUSUF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Adem

Stayed 1 night in Aug 2025

2/10 Terrible

delal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvaletler cok kötü bir durumda . Yemekler hepsi bayat Ve tatsiz. Havuzn kenari bir cok yerde kirik her an yaralanabilirsiniz. Havuzun 2 kaydiragi calismiyor. Uzanma sandaliye kirik oturup düstüm kimse gelmedi. 1 saatlik masaj alindiginda 20 daka masaj Ve 40 dakika mola hakiniz oluyor Temizlik diye birsey yok Odalarin ara korodorlari berbat. Restoranta remis örtü ve sandaliye bulmadim. Odada lavabo kirik, dus cami kirik. Örtüler lekeli
Stayed 1 night in Jul 2025