Note fondée sur 207 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,9 sur 5
82 % des clients le recommandent
3,0 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 10 août 2022 sur Expedia
J’avais l’impression d’être à un motel de passe
Commentaires de Gestion de l’hôtel
14 août 2022 par Manager, Gestion de l’hôtel
Hello Denis, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3 sur 5
par un voyageur

Publié le 24 avr. 2024
Commentaires de Gestion de l’hôtel
14 mai 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Chrissy,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
5 sur 5
par un voyageur

Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Samuel,We are thrilled to hear you had an exceptional experience at our hotel. We look forward to welcoming you back soon for another delightful stay!
5 sur 5
par un voyageur

Publié le 16 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi Ralph,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!
1 sur 5
par un voyageur

Publié le 9 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Manager, Gestion de l’hôtel
Hello Jackie,We're sorry to hear that your recent stay with us was not satisfactory. We value all guest experiences and would appreciate the opportunity to address any concerns you may have had. Please reach out to our hotel directly so we can assist.
1 sur 5
par un voyageur

Publié le 4 déc. 2023 sur Hotels
Sheets weren’t clean, outside people screaming fighting all night. Scary
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Manager, Gestion de l’hôtel
Hello Jose,We apologize for any inconvenience caused during your recent stay. Our housekeeping team upholds strict cleaning standards, but we apologize if there was any oversight. As for the disturbances outside, we understand how unsettling that must have been and are working closely with local authorities to ensure the safety of our guests. We appreciate your feedback and will use it to continually improve our services.
1 sur 5
par un voyageur

Publié le 14 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi Shawn,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.
1 sur 5
par un voyageur de Hahnville

Publié le 31 oct. 2023
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi Phillips, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.
1 sur 5
par un voyageur

Publié le 31 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi David,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.
3 sur 5
par un voyageur

Publié le 30 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Guest Relations Management, Gestion de l’hôtel
Hi Joy, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.