Note fondée sur 475 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,6 Service et personnel
2,5 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2024 sur Expedia
It’s not good and room is smelly
Commentaires de Gestion de l’hôtel
23 mars 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. We appreciate you bringing these issues to our attention. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. If you faced any such kind of issue you can feel free to come to the front desk and we will give you a new room . Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Arrived to people waiting outside in the parking lot to check-in. The check-in area is a very small entry way before entering the lobby. The attendant repeatedly asked if we had pets, room limit 2 guests and non smoking. Appeared to be calling someone with our IDs in his hand.They required $100 per room deposit and asked if it could be cash. The guest behind us said it took her 30 plus minutes to check in and did not recall having have to pay the $100 additional fee. Several signs noting different $100 penalties. Seemed very sketchy. The door to the lobby has a sign on it that says it stays locked 24 hours. There were finger prints covered in either red jelly or blood on the upper door frame. We booked two suites. Upon entering one of the rooms the smell was absolutely disgusting. A cross between musty and weed. The room was non-smoking room. The blinds and windows looked like an animal had tore them up. The room was theamed. A car was supposed to be the bed in one of them.This bed was supposed to be a queen but looked like a full. Did not see blankets on the bed, only an old looking sheet that was pulling the mattress up on the top corner.The car was rusted. There was something balled up where the steering wheel went that looked like a pumpkin wrapped in duck tap. The other room the key card did not work. Absolutely would not recommend these themed rooms.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. We appreciate you bringing these issues to our attention. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. If you faced any such kind of issue you can feel free to come to the front desk and we will give you a new room . Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 5 mars 2024 sur Expedia
old and rundown. not well maintained.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. We appreciate you bringing these issues to our attention. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. If you faced any such kind of issue you can feel free to come to the front desk and we will give you a new room . Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 1 mars 2024
It was in a good place to go anywhere.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Nikki, Gestion de l’hôtel
Thanks for leaving us such a wonderful feedback. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Awful motel do not stay
Commentaires de Gestion de l’hôtel
1 mars 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur de Oklahoma city
Publié le 26 févr. 2024 sur Expedia
Me and the family supposed to stay the night instead of driving to Oklahoma in the night. But after checking the state of this inn, we all desided it's safer to drive to Oklahoma in the night 😅
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. We appreciate you bringing these issues to our attention. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. If you faced any such kind of issue you can feel free to come to the front desk and we will give you a new room . Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Rude desk employee, and this place should be half the price.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. We appreciate you bringing these issues to our attention. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. If you faced any such kind of issue you can feel free to come to the front desk and we will give you a new room . Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Nikki, Gestion de l’hôtel
Thanks for sharing your feedback. We apologize for falling short of your expectations. We appreciate you bringing these issues to our attention. Our team is committed to providing a clean and pleasant environment for our guests, and we will investigate the matters you mentioned to ensure they are promptly addressed. If you faced any such kind of issue you can feel free to come to the front desk and we will give you a new room . Also we never received this kind of complaints before from any other customers. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Nikki, Gestion de l’hôtel
Thanks for leaving us such a wonderful feedback. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Very nice front desk worker and beautiful Mexican restaurant close by. Room is very nice. One inconvenience but other than that loving my stay here
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Nikki, Gestion de l’hôtel
Thanks for leaving us such a wonderful feedback. We are thrilled that you loved your experience. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
