Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2024
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Rica Rendon, Sales Director, Gestion de l’hôtel
Dear Mary,We appreciate your feedback and are delighted to hear that you had a positive experience with us. See you very soon!
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par ELSA, Gestion de l’hôtel
Thank you for sharing your feedback with us.We're sorry to hear about your experience with the area surrounding the hotel. Your safety is our top priority, and we will take your comments into consideration as we continue to improve our guest experience.We hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Gail Medina, Sales Director, Gestion de l’hôtel
Dear Steven,We're so happy to hear that you had a positive experience with us. Thank you for taking the time to leave a review and for your continued patronage. We hope to have the chance to host you again very soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Rate was good & it was a clean & up to date property
Commentaires de Gestion de l’hôtel
8 mars 2024 par ELSA, Gestion de l’hôtel
Lisa Thanks for your positive feedback, I will inform my team.Thank you
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The only thing I really didn't like was the dirty carpet in the hallways.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Kumar merchant , Gestion de l’hôtel
Zane Thanks for your positive feedback, I will inform my team.Thank you
par un voyageur de Marrero
Publié le 29 févr. 2024 sur Expedia
Great clean private area staff was friendly
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Kumar merchant , Gestion de l’hôtel
Trainell thanks for your positive feedback, I will submit w my teams.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The TV in our room did not work. One bed had 3 pillows and the other bed had two. Asked for 2 more pillows and they stated they did not have anymore. Also for some reason the window in our room was fully opened.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Rica Rendon, Sales Director, Gestion de l’hôtel
Hi Maria,Thank you for taking the time to leave a review. We have taken note of your detailed feedback on how we can improve and make your stay a 10 out of 10. We will be taking this into consideration on how we can improve our services to better meet your expectations. We hope to have the chance of hosting you again soon in a much better experience.
par un voyageur
It could be better
Publié le 26 févr. 2024 sur HotelsEverything was good the only thing that was not comfortable is breaking there is always someone watching over because of the rule of no food in your rooms. They need to add more fruits they only have apples.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar merchant , Gestion de l’hôtel
Thanks for your feedback, we normally have two fruits, and we take your feedback seriously and make modify accordingly
par un voyageur
Publié le 25 févr. 2024 sur Hotels
While i don't need full housekeeping every day and the sign in the bathroom said after 3 nights I received NO housekeeping services at all for 4 nights. I would appreciate having the bed made and getting fresh towels. Also, the little bars of soap are crazy. Why not use liquid and refillable containers?
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar merchant , Gestion de l’hôtel
Thanks for your feedback, we do housekeeping service on request for extended guest.We will make the changes for future guest
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar merchant , Gestion de l’hôtel
Thanks for your feedback
