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Comfort Inn & Suites West Des Moines

2.5 star property
Hotel near Jordan Creek Town Center in West Des Moines

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Photo gallery for Comfort Inn & Suites West Des Moines

Suite, 1 King Bed, Non Smoking
Exterior
Suite, 1 King Bed, Accessible, Non Smoking
Suite, 1 King Bed, Non Smoking
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, Des Moines Golf & Country Club
    ‪14 min walk‬
  • Place, UnityPoint Health - Methodist West Hospital
    ‪17 min walk‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Des Moines

In West Des Moines .Stay at this West Des Moines hotel and you'll be within 2 miles (3 km) of Jordan Creek Town Center and 6 miles (10 km) of Living History Farms. Also within 9 miles (15 km) are Des Moines Art Center and Salisbury House.

What's nearby

  • Des Moines Golf & Country Club - 14 min walk - 1.2 km
  • UnityPoint Health - Methodist West Hospital - 17 min walk - 1.5 km
  • Mercy Medical Center West Lakes - 2 min drive - 2.5 km
  • Jordan Creek Town Center - 2 min drive - 2.8 km
  • Casey's Center - 12 min drive - 18.8 km

Getting around

  • Des Moines International Airport (DSM) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Culver's - ‬15 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Burger King - ‬11 min walk
  • ‪HomeGrown - ‬2 min drive

About this property

Comfort Inn & Suites West Des Moines

Hotel near Jordan Creek Town Center in West Des Moines
Comfort Inn & Suites West Des Moines offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 888 square feet (82 square meters) and includes conference space. The business-friendly Comfort Inn & Suites West Des Moines also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This West Des Moines hotel is smoke free.

  • 82 guestrooms or units
  • 888 sq ft of conference space
  • 82 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access is available 24-hours a day.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 578 reviews
Rating 8 - Good. 159 out of 578 reviews
Rating 6 - Okay. 46 out of 578 reviews
Rating 4 - Poor. 13 out of 578 reviews
Rating 2 - Terrible. 17 out of 578 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times and have found it consistently clean with friendly staff and very good if simple breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Ovaton

Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room. Breakfast was well stocked. Not the newest hotel, but overall a good option.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffry, Shoreview

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Comfortable and clean rooms and property.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Parking area is well lite
Stayed 1 night in Oct 2025

8/10 Good

Cortny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

THERESA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds, comfortable, breakfast the average usual nothing special. Friendly staff would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Stayed 1 night in Sep 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We woke up to a flat tire on my car and the manager came out and helped my husband change it and told us where to go to have it fixed. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip R F

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alejandro

Stayed 1 night in Sep 2025

8/10 Good

Denise

Stayed 1 night in Sep 2025

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, breakfast was extremely nice and my stay was very relaxing
Stayed 2 nights in Aug 2025

10/10 Excellent

John, Tacoma

Travelled with family
Liked: Amenities
Great breakfast provided
Stayed 1 night in Sep 2025

6/10 Okay

Melody

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Checked in Saturday evening about 5pm. No one at front desk. Had a bell to hit for assistance. Maritsia finally came out of a back room, Cardi B. loudly playing from the room. No smile, no welcome, very non friendly. Worst check in experience I’ve ever had. No signage at all regarding location of ice machines. Came down from 4th floor and asked front desk, again hitting the bell for assistance. She said ice machines are in the stairwell on each floor. Went back up to our floor but ours was broke. Has to go down to 3rd floor to get ice. Dirty carpet in the hallways, lots of areas needing paint touch-up. Windows in room were old and no insulation from road noise. Don’t recommend.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Room comfort
Overall, our stay was good. The bathroom door and hotel door close really hard and you physically had to slam the doors to make them close. I didnt like this at all. The bed was comfortable. Breakfast was nice to have each morning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Judith M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025