Ratings based on 937 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 29, 2024
Location is close to hundreds of places to shop, play and eat. Movie theater, bowling , go cart racing, flight center. 12 Oaks Mall, everything is walkable or a mile or less. The Rooms were very Clean, the swimming pool and the fitness center were alright. The breakfast buffet was very good. I'll definitely stay here again!!
Comment from Hotel Management
Mar. 30, 2024 by Brandon W., Hotel Management
Thank you for your feedback. Hope to see you again soon!
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Brandon W, Hotel Management
Thank you for your feedback. Hope to see you again soon!
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Brandon W., Hotel Management
Thank you for your feedback. Hope to see you again soon!
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Brandon W., Hotel Management
Thank you for your feedback. hope to see you again soon!
5 out of 5
by A traveller

5 star

Posted Feb. 25, 2024 on Hotels
The rooms are always clean. The staff especially Victoria make me feel like family. It’s my favorite
Comment from Hotel Management
Feb. 26, 2024 by Jessica, Hotel Management
Thank you for staying with us. We appreciate your feedback. We will be sharing your comments with the staff. Please come again soon!
2 out of 5
by A traveller

Bad customer service

Posted Feb. 25, 2024 on Hotels
The gentleman at check-in was very rude. The beds were note comfortable and the bathroom super small.
Comment from Hotel Management
Feb. 26, 2024 by Jessica, Hotel Management
Sorry to hear you did not receive the best experience at our hotel. We will take your feedback to help improve the overall experience at our hotel. If there is anything we can do for you, please contact the hotel directly.
5 out of 5
by A traveller

Posted Feb. 25, 2024
Comment from Hotel Management
Mar. 22, 2024 by Jessica, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
by A traveller from Greenville

Posted Feb. 20, 2024 on Expedia
When I come to Michigan I always stay here! Very nice and clean, staff is excellent. In a good safe area, walking distance to local shopping centers and a movie theatre.
Comment from Hotel Management
Feb. 21, 2024 by Brandon W., Hotel Management
Thank you for your feedback. Hope to see you again soon!
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Jessica, Hotel Management
Thank you for staying with us. We appreciate your feedback.
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Brandon W., Hotel Management
Thank you for your feedback. Hope to see you again soon!