2/10 Terrible
Brittney
Travelled with family
Oct 20, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel last minute, was in the area for a youth hockey tournament.
Have stayed a multiple Wyndham properties in the past without any issues. I quickly scanned the photos and booked the hotel without doing a deeper dive. We arrived around 9:25pm
Check-in was quick and the gentleman at the front desk was very social and friendly.
The room was in poor condition. Damaged, dated and dirty is the best way to describe it. Looked nothing like the pictures. The room had a smell. The walls had stains, fridge had old spills, desk chair was stained, bathroom door and adjoining door was damaged. Lots of dust, dirt and grime.
We debated on asking for another room but decided not to bother as it was late and we were leaving bright and early for a hockey game. We eventually fell a sleep without issue.
At approximately 3:15am an incident began to ensue as a guest was locked out of his room which happened to be the room directly attached to ours. The man became very escalated and began pounding on the door, yelling and swearing. Scaring us all. Dogs in other rooms began barking. Once the gentleman gained entry into the room the situation escalated further. More yelling, swearing banging and the sounds violence continued. I contacted the front desk. Security attended, police were contacted. The man left before the police arrived. Police began banging on the door next to ours at 4am. Let’s just say we were terrified and disturbed. Did not sleep after that.
Brittney
Stayed 1 night in Oct 2025
