Ratings based on 392 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
75% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Batavia

Posted Mar. 17, 2024 on Expedia
Old, not well kept. Problems with coffee makes, thermostat, and TV. Not fully equipped suite.
Comment from Hotel Management
Mar. 18, 2024 by Jeremy - AGM, Hotel Management
Dear John,Thank you for taking the time to review our location. We are sorry that you did not have a pleasant stay during this visit. Please know that we are working hard on making improvements to the property and hope that next time you are in town, you give us a second chance and have a much better stay.
4 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
A good place to stop and get some rest
Comment from Hotel Management
Mar. 14, 2024 by Jeremy - AGM, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy - AGM
3 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
Mattress was so lumpy I almost got a backache.
Comment from Hotel Management
Feb. 28, 2024 by Jeremy - AGM, Hotel Management
Dear Asif,Thank you for taking the time to review our location. We are sorry that you did not have a pleasant stay during this visit. Please know that we are working hard on making improvements to the property and hope that next time you are in town, you give us a second chance and have a much better stay.
3 out of 5
by A traveller

Meh~

Posted Feb. 4, 2024 on Hotels
Building, parking, location all good. Service great. However, much overdue remodel and cleaning needed. Bathroom cabinet doors missing some handles, not enough tp to last two days with no spares, couch arm 4” year, cereal and used tissues on floor in one bedroom. I’m sure I’ll avoid this place in future visits. Front counter help was great
Comment from Hotel Management
Feb. 28, 2024 by Jeremy - AGM, Hotel Management
Dear Roger,Thank you for taking the time to review our location. We are sorry that you did not have a pleasant stay during this visit. Please know that we are working hard on making improvements to the property and hope that next time you are in town, you give us a second chance and have a much better stay.
3 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Jeremy - AGM, Hotel Management
Dear Mary,Thank you for taking the time to review our location. We are sorry that you did not have a pleasant stay during this visit. Please know that we are working hard on making improvements to the property and hope that next time you are in town, you give us a second chance and have a much better stay.
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Hotels
Tiffany and Darneisha was great
Comment from Hotel Management
Jan. 29, 2024 by Jeremy - AGM, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy - AGM
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Jeremy - AGM, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy - AGM
5 out of 5
by A traveller

Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Jan. 18, 2024 by Jeremy - AGM, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy - AGM
4 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by Jeremy - AGM, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy - AGM
5 out of 5
by A traveller

Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Jeremy - AGM, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jeremy - AGM