Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2024 par Sabrina Lopez, Gestion de l’hôtel
Good day,Thank you for taking the time to provide a review. My apologies that your stay was not to your standards. If you cold provide detailed feedback, it would assist us with training we may complete to make your next stay excellent. Thank you
par un voyageur
Great hotel, terrible area
Publié le 17 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
21 mars 2024 par Sabrina Lopez, Gestion de l’hôtel
We appreciate the feedback from your recent stay. I apologize if it was not to your expectations. We strive to provide excellent service. I hope that you will stay with us again!
par un voyageur
Publié le 17 mars 2024 sur Expedia
They do not return deposit
Commentaires de Gestion de l’hôtel
21 mars 2024 par Sabrina Lopez, Gestion de l’hôtel
Thank you for taking the time to provide feedback. When you depart from the hotel the deposit is automatically released. However, it may take 5-7 business days for it to show at your bank level. You should also contact the bank and make inquiries with them. If you have any further questions do not hesitate to contact the hotel.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Hotel is cheap because it is minimalistic (no breakfast, coffee maker, charge for wifi, extra towel charge). But for a place to crash for a night, it worked well and was very clean.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Kizzie, Gestion de l’hôtel
Thank you for taking the time to complete the survey, your feedback is very important to us. Our amenities are limited in an effort to keep cost low for our extended stay, weekly and monthly travelers. Coffee makers, dinnerware, and cookware kits are available for purchase upon request. WIFI however, is complimentary. Once you have selected our network it prompts you to add the amount of nights you are staying along with your last name and room number. Thank you again for choosing us for your lodging needs, we hope to have the opportunity to serve you again in the future.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Sabrina Lopez, Gestion de l’hôtel
Thank you for taking the time to complete a review for our property! We look forward to your next stay with us!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Kizzie, Gestion de l’hôtel
Thank you for completing your guest survey. Your feedback is important to us. We hope to have an opportunity to serve you again.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Kizzie, Gestion de l’hôtel
Thank you for completing the guest survey, your feedback is important to us. We hope to have you back.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
This is the best hotel Big screen TV kitchen huge bed huge shower you can watch Netflix you get free WIFi you get everything you want…. If I am ever in the area this is where I will go for staying… clean bed clean room… everything is clean staff is super nice…. Price is not expensive…. I just wish I had more time there
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Kizzie, Gestion de l’hôtel
Thank you so much for completing the survey. Your feedback is important to us. We appreciate all your kind words and look forward to hosting your next visit with us.
par un voyageur de Kentwood
Publié le 24 févr. 2024 sur Expedia
The staff is incredibly polite & professional!
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Kizzie, Gestion de l’hôtel
Thank you for completing the survey. Your feedback is important to us. We look forward to your next visit with us.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Kizzie, Gestion de l’hôtel
Thank you for completing the survey, your feedback is important to us. I would have loved the opportunity to discuss how we could have made your visit with us more enjoyable. We hope to have the opportunity to better serve you in the future for your lodging needs.
